Night Supervisor

Ballygarry Estate, Hotel and Spa; Tralee; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Employee Assistance Programme

Friendly working environment

Job summary

Ballygarry Estate, Hotel and Spa in Tralee, County Kerry is seeking a reliable Night Porter to join our team and ensure guest comfort during overnight hours.

You will welcome overnight guests, maintain security, handle late check-ins, respond to inquiries, assist with housekeeping tasks, and help set up function spaces for events. The role offers a competitive salary and a supportive work environment with Employee Assistance Programme.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently and handle responsibilities at night.
• Flexibility to work nights, weekends and holidays as needed.

Responsibilities

• Welcome and assist overnight guests, ensuring a smooth and pleasant experience.
• Maintain security and safety of the premises during the night shift.
• Handle late check-ins and check-outs efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Assist with basic housekeeping and maintenance tasks as required.
• Assist with setting up function areas for events.
• Ensure the hotel's integrity and confidentiality are maintained at all times.

Skills

Communication skills

Interpersonal skills

Attention to detail

Job description

Are you a dedicated and friendly individual with a passion for providing exceptional guest service? Ballygarry Estate is seeking a reliable Night Porter to join our team

Key Responsibilities

• Welcome and assist overnight guests, ensuring a smooth and pleasant experience
• Maintain security and safety of the premises during the night shift
• Handle late check-ins and check-outs efficiently
• Respond to guest inquiries and resolve issues promptly
• Assist with basic housekeeping and maintenance tasks as required
• Assist with setting up function areas for events
• Ensure the hotel's integrity and confidentiality are maintained at all times

Requirements

• Previous experience in hospitality or hotel services preferred
• Excellent communication and interpersonal skills
• Ability to work independently and handle responsibilities during night hours
• Strong attention to detail and problem-solving skills
• Flexibility to work nights, weekends, and holidays as needed

What We Offer

• Competitive salary
• Supportive and friendly working environment
• Employee Assistance Programme