Night Guest Services & Security Specialist

Ballygarry Estate, Hotel & Spa; Tralee; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Supportive working environment

Job summary

Ballygarry Estate is seeking a reliable Night Porter in Ireland to join our team. This role focuses on guest service, ensuring a smooth night operation, and maintaining a secure environment throughout the shift.

You will welcome overnight guests, manage late arrivals and departures, assist with housekeeping and event setup, and help uphold the property's discretion and integrity during night hours.

Qualifications

• Previous experience in hospitality or hotel services preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently during night hours.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Welcome and assist overnight guests, ensuring a smooth check-in experience.
• Maintain security and safety of the premises during the night shift.
• Handle late check-ins and check-outs efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Assist with basic housekeeping and maintenance tasks as required.
• Assist with setting up function areas for events.
• Ensure the hotel’s confidentiality is maintained at all times.

Skills

Hospitality experience

Night porter duties

Communication skills

Attention to detail

Job description

Ballygarry Estate is seeking a reliable Night Porter in Ireland to join our team. This role focuses on guest service, ensuring a smooth night operation, and maintaining a secure environment throughout the shift.

You will welcome overnight guests, manage late arrivals and departures, assist with housekeeping and event setup, and help uphold the property's discretion and integrity during night hours.