Night Manager

Hillgrove Hotel & Spa; Monaghan; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Meals on duty

Leisure and gym access

Company pension contribution

Health insurance contribution

Employee recognition and wellbeing

Job summary

Hillgrove Hotel & Spa, part of The iNUA Collection, is seeking a dedicated Night Manager to oversee overnight operations and lead the night team. You will welcome guests during late hours, manage front desk activities, and ensure a safe, high-quality guest experience.

Ideal candidates have prior night-management experience, strong communication and leadership skills, and a passion for hospitality excellence. This full-time role requires availability for overnight shifts, including weekends.

Qualifications

• Experience in hotel night management or similar leadership role.
• Excellent guest service and communication skills.
• Strong leadership and ability to manage a team.
• Ability to multitask in a fast-paced environment.
• Willingness to work overnight shifts, including weekends and holidays.
• Knowledge of hotel operations and hospitality standards.

Responsibilities

• Oversee all overnight operations, ensuring smooth and efficient functioning of the hotel.
• Welcome guests upon arrival during late hours, providing a warm and hospitable atmosphere.
• Manage the front desk and handle guest inquiries, requests, and check-ins/check-outs.
• Supervise the night team, providing guidance and support as needed.
• Ensure security protocols are followed and maintain a safe environment for guests and colleagues.
• Handle guest complaints or issues effectively and professionally.
• Conduct nightly audits and reports to ensure accuracy and compliance.

Skills

Guest service excellence

Team leadership

Communication skills

Overnight operations

Education

Hospitality management education

Tools

PMS software

POS systems

Job description

Are you passionate about hospitality? Do you thrive in providing exceptional service and ensuring guest satisfaction even during the late hours? If so, we have the perfect opportunity for you! The Hillgrove Hotel, part of The iNUA Collection is now looking for a dedicated and experienced Night Manager to join our team. As a prestigious member of The iNUA Collection, we uphold the highest standards of hospitality, ensuring each guest experiences a memorable stay.

Responsibilities

• Oversee all overnight operations, ensuring smooth and efficient functioning of the hotel.
• Welcome guests upon arrival during late hours, providing a warm and hospitable atmosphere.
• Manage the front desk and handle guest inquiries, requests, and check-ins/check-outs.
• Supervise the night team, providing guidance and support as needed.
• Ensure security protocols are followed and maintain a safe environment for guests and colleagues.
• Handle any guest complaints or issues effectively and professionally.
• Conduct nightly audits and reports to ensure accuracy and compliance.

Requirements

• Previous experience in a hotel night management role preferred.
• Excellent communication and customer service skills.
• Strong leadership abilities with the capacity to manage a team effectively.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Flexibility to work overnight shifts, including weekends and holidays.
• Knowledge of hotel operations and hospitality industry standards.

An Award-Winning Workplace

Proud to be recognised as:

• Great Place to Work® Certified
• Ireland’s Best Workplaces™ 2026
• Ireland’s Best Workplaces in Hospitality™ 2026
• Ireland’s Best Workplaces for Women™ 2026

A Culture That Develops Leaders

At The iNUA Collection, we believe great guest experiences begin with great leadership. You’ll be supported to develop your management capability, strengthen your commercial knowledge and build a rewarding long-term career through practical experience, structured learning and development opportunities across our collection of hotels.

More Than Just a Job

• Training and development through iNUA Academy
• Career progression across The iNUA Hotel Collection
• Colleague and Friends & Family hotel rates
• Meals on duty
• Complimentary access to leisure and gym facilities
• Company pension and health insurance contribution
• Employee recognition and wellbeing initiatives
• Colleague Assistance Programme
• Opportunities to develop your career in Food & Beverage leadership

If you’re passionate about hospitality, team leadership and creating memorable dining experiences, we’d love to hear from you.