Night Manager

Cliste Hospitality; Monaghan; On-site; EUR 36,000 - 52,000; Full time

Benefits offered by this job

Meals on duty

Colleague and Friends & Family hotel/r

Health insurance contribution

Job summary

The Hillgrove Hotel, part of The iNUA Collection, is seeking a dedicated Night Manager to oversee all overnight operations and guest services. You will lead the night team, ensure security and smooth check-ins, and maintain exceptional standards during late hours.

We value strong leadership, excellent communication, and the ability to manage multiple tasks in a fast-paced environment. Join an award-winning workplace with opportunities for career development and growth.

Qualifications

• Previous experience in hotel night management preferred.
• Excellent communication and customer service skills.
• Ability to lead and manage a team in a fast-paced environment.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsibilities

• Oversee all overnight operations, ensuring smooth and efficient functioning of the hotel.
• Welcome guests upon arrival during late hours, providing a warm and hospitable atmosphere.
• Manage the front desk and handle guest inquiries, requests, and check-ins/check-outs.
• Supervise the night team, providing guidance and support as needed.
• Ensure security protocols are followed and maintain a safe environment for guests and colleagues.
• Handle any guest complaints or issues effectively and professionally.
• Conduct nightly audits and reports to ensure accuracy and compliance.

Skills

Leadership

Communication

Customer service

Team management

Hospitality knowledge

Job description

Are you passionate about hospitality? Do you thrive in providing exceptional service and ensuring guest satisfaction even during the late hours? If so, we have the perfect opportunity for you!

The Hillgrove Hotel, part of The iNUA Collection is now looking for a dedicated and experienced Night Manager to join our team. As a prestigious member of The iNUA Collection, we uphold the highest standards of hospitality, ensuring each guest experiences a memorable stay.

Responsibilities:

• Oversee all overnight operations, ensuring smooth and efficient functioning of the hotel.
• Welcome guests upon arrival during late hours, providing a warm and hospitable atmosphere.
• Manage the front desk and handle guest inquiries, requests, and check-ins/check-outs.
• Supervise the night team, providing guidance and support as needed.
• Ensure security protocols are followed and maintain a safe environment for guests and colleagues.
• Handle any guest complaints or issues effectively and professionally.
• Conduct nightly audits and reports to ensure accuracy and compliance.

Requirements:

• Previous experience in a hotel night management role preferred.
• Excellent communication and customer service skills.
• Strong leadership abilities with the capacity to manage a team effectively.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Flexibility to work overnight shifts, including weekends and holidays.
• Knowledge of hotel operations and hospitality industry standards.

An Award-Winning Workplace

• Great Place to Work® Certified
• Ireland’s Best Workplaces™ 2026
• Ireland’s Best Workplaces in Hospitality™ 2026
• Ireland’s Best Workplaces for Women™ 2026

A Culture That Develops Leaders

At The iNUA Collection, we believe great guest experiences begin with great leadership. You’ll be supported to develop your management capability, strengthen your commercial knowledge and build a rewarding long-term career through practical experience, structured learning and development opportunities across our collection of hotels.

More Than Just a Job

• Training and development through iNUA Academy
• Career progression across The iNUA Hotel Collection
• Colleague and Friends & Family hotel rates
• Meals on duty
• Complimentary access to leisure and gym facilities
• Company pension and health insurance contribution
• Employee recognition and wellbeing initiatives
• Colleague Assistance Programme
• Opportunities to develop your career in Food & Beverage leadership

If you’re passionate about hospitality, team leadership and creating memorable dining experiences, we’d love to hear from you.