Night Guest Services Associate

Windward Management Ltd; Letterkenny; Remote; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Excellent rate of pay

Employee awards & recognition schemes

Meals on duty

Discounted hotel discounts

Complimentary leisure centre usage

Employee Assistance Programme

Digital Wellness Programme

PRSA pension scheme

Job summary

Radisson Blu Hotel, Letterkenny is seeking a Night Porter to join our front office team. You will support overnight guest services, maintain security, and assist with early-morning operations.

Windward Management oversees this property, offering a supportive team, flexible night shifts, and opportunities to progress within the Windward Group.

The ideal candidate will have good English, the ability to work independently, and a professional approach to guest care.

Qualifications

• Experience in hotels or hospitality is preferred.
• Strong customer service orientation and communication skills.
• Basic security awareness and ability to follow procedures.
• Good written and spoken English.

Responsibilities

• Maintain knowledge of hotel facilities, services, and opening hours.
• Provide excellent guest service and address enquiries and complaints.
• Complete daily reports and handovers between shifts.
• Maintain cleanliness of public areas during overnight hours.
• Assist with meeting room and conference setups as required.
• Conduct regular security walks and monitor access points overnight.
• Follow health and safety, fire safety, and lost property procedures.
• Support other departments and complete mandatory training.

Skills

Hotel hospitality experience

Customer service

Security awareness

English proficiency

Night shift readiness

Job description

Radisson Blu Hotel, Letterkenny is seeking a Night Porter to join our front office team. You will support overnight guest services, maintain security, and assist with early-morning operations.

Windward Management oversees this property, offering a supportive team, flexible night shifts, and opportunities to progress within the Windward Group.

The ideal candidate will have good English, the ability to work independently, and a professional approach to guest care.