Night Front Desk & Guest Care Specialist

Leonardo Hotels; Galway; Hybrid; EUR 26,000 - 34,000; Part time

Benefits offered by this job

Special room rates

Recognition scheme

Wellbeing calendar

Job summary

Leonardo Hotel Galway is seeking a Night Porter to support the Front Office team and ensure smooth nightly operations. You will be an ambassador for Leonardo Hotels Galway, upholding our standards and values while maintaining guest satisfaction.

In this role you will assist with welcome/departure interactions and contribute to guest experiences by helping with room service tasks and ensuring security during night hours.

Qualifications

• Previous night porter or hospitality experience preferred.
• Strong guest service and communication skills.
• Willingness to work night shifts.

Responsibilities

• Support Front Office to ensure smooth nightly operations.
• Be an ambassador of Leonardo Hotels Galway and uphold service standards.
• Interact with guests during welcome and departure and assist in room service tasks.

Job description

Leonardo Hotel Galway is seeking a Night Porter to support the Front Office team and ensure smooth nightly operations. You will be an ambassador for Leonardo Hotels Galway, upholding our standards and values while maintaining guest satisfaction.

In this role you will assist with welcome/departure interactions and contribute to guest experiences by helping with room service tasks and ensuring security during night hours.