Night Front Desk & Guest Experience Ambassador

Leonardo Hotel Galway; Galway; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Special rates

Recognition vouchers

Talent referral

Thank You Week

Wellbeing calendar

Training & progression

Job summary

Leonardo Hotel Galway is seeking a Night Porter to support front office operations, ensuring guest safety and service standards. You will be the hotel ambassador, present in the heart of the property, assisting guests at check-in and check-out, and coordinating with the Night team to keep rooms ready and secure.

Duties include nightly safety checks, assisting kitchen with room service orders, setting out breakfast ambience, and providing warm, attentive hospitality to every guest.

Responsibilities

• Support front office operations during night shifts to ensure smooth guest experience.
• Carry out safety and security duties, including regular checks and Fire Walks as required.
• Assist kitchen with room service orders and prepare ambient breakfast items for presentation.

Job description

Leonardo Hotel Galway is seeking a Night Porter to support front office operations, ensuring guest safety and service standards. You will be the hotel ambassador, present in the heart of the property, assisting guests at check-in and check-out, and coordinating with the Night team to keep rooms ready and secure.

Duties include nightly safety checks, assisting kitchen with room service orders, setting out breakfast ambience, and providing warm, attentive hospitality to every guest.