Night Porter - Guest Services & Hotel Operations

Dalata Hotel Group plc; Cork; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee room rate

30% Off Friends & Family rate

Extra annual leave days

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development

Staff appreciation initiatives

Job summary

Dalata Hotel Group plc is seeking a Night Porter to join our team in Ireland. You will check in and out guests, assist with luggage, and support front-of-house operations with a focus on cleanliness and guest comfort.

This role offers training via the Dalata Academy, opportunities for internal progression, and a friendly, inclusive team environment across our hotels in Ireland and beyond.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests, assist with luggage/porterage.
• Responsible for cleaning areas including lobby, back office, stairways, restaurant and bar floor, public and staff areas.
• Clean other areas as directed and set up function rooms or breakfast area as needed.
• Maintain front entrance and outside areas clean and tidy at all times.
• Understand hotel fire procedures to ensure safety of staff and guests.
• Set up meeting rooms.

Skills

Customer service

English proficiency

Organizational skills

Team player

Job description

Dalata Hotel Group plc is seeking a Night Porter to join our team in Ireland. You will check in and out guests, assist with luggage, and support front-of-house operations with a focus on cleanliness and guest comfort.

This role offers training via the Dalata Academy, opportunities for internal progression, and a friendly, inclusive team environment across our hotels in Ireland and beyond.