Night Concierge & Guest Experience

The Metropole Hotel; Cork; On-site; EUR 25,000 - 32,000; Part time

Benefits offered by this job

Competitive rate of pay

Relocation Assistance

Company Pension Scheme

Employee referral bonus

Friends & Family discounts across our餐

Job summary

The Metropole Hotel in Cork City, Co. Cork, Ireland is seeking a Night Porter to provide exceptional overnight hospitality, ensure security, and deliver high guest satisfaction.

You will be proactive, efficient and support a safe, welcoming environment for guests while upholding hotel values. Responsibilities include night operations, guest inquiries, and coordination with other departments to maintain seamless service.

Qualifications

• High level of customer service
• Ability to handle guests' queries calmly and professionally
• Wamiliar with hotel night operations and safety protocols
• Strong communication and teamwork during night shifts

Responsibilities

• Ensure smooth overnight operation and security of the hotel
• Assist guests with inquiries and requests during the night
• Coordinate with other departments for seamless night-time service
• Maintain shift handovers and accurate logs and reports

Skills

Customer service

Guest queries

Night operations

Job description

The Metropole Hotel in Cork City, Co. Cork, Ireland is seeking a Night Porter to provide exceptional overnight hospitality, ensure security, and deliver high guest satisfaction.

You will be proactive, efficient and support a safe, welcoming environment for guests while upholding hotel values. Responsibilities include night operations, guest inquiries, and coordination with other departments to maintain seamless service.