Lux Day Porter – Flexible Schedule Guest Concierge

Hollybank Trustees Ltd; Cork; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

World-class employee facilities

Employee restaurant Croí

Montenotte uniforms

Career guidance & coaching

Culinary apprenticeships

Wellness programmes

Mental health first aiders

Free employee meal

Motion Health Club access

Cycle to work scheme

Travel pass scheme

Job summary

The Montenotte, Cork's independent luxury urban resort, seeks a Day Porter to join the MPeople team. Welcome guests in a professional, friendly manner and help maintain the highest standard of luxury service across the property.

The role includes assisting guests with luggage, offering local recommendations, arranging taxis, and supporting Reception as needed. This on-site, full-time position provides exposure to a renowned hotel with spa, cinema and award-winning dining.

Responsibilities

• Welcome guests in a professional and friendly manner
• Consistently deliver the highest standard of luxury service
• Promote the Hotel’s Vision and Mission statement
• Ensure areas of responsibility are well presented and maintained
• Offer assistance with luggage and escort guests to rooms
• Advise guests on local activities, tourist attractions and assist with booking tickets and reservations
• Arrange taxis and private transport for guests
• Follow service standard checklists on a daily basis
• Accept a flexible work schedule and maintain flexibility within the Concierge team
• Provide support to Reception, and where necessary in other areas of the Hotel.

Job description

The Montenotte, Cork's independent luxury urban resort, seeks a Day Porter to join the MPeople team. Welcome guests in a professional, friendly manner and help maintain the highest standard of luxury service across the property.

The role includes assisting guests with luggage, offering local recommendations, arranging taxis, and supporting Reception as needed. This on-site, full-time position provides exposure to a renowned hotel with spa, cinema and award-winning dining.