Night Cleaner / Night Butler

Rezoomo; Leinster; On-site; EUR 18,000 - 23,000; Full time

Job summary

Ballyfin Demesne is a 5-star luxury country house hotel in Ireland seeking a Night Team member. This is a permanent, full-time role working 40 hours per week on 4 x 10 hour night shifts starting around 10pm and finishing around 8am. Flexibility is essential for covering the Night Butler role when required.

The successful candidate will clean all public areas and back-of-house spaces to the highest standards, promote guest comfort, and help maintain the property's prestigious image.

Qualifications

• Hard-working, able to join the Night Team.
• Flexibility is essential.
• Self-driven, able to follow instructions and work independently.

Responsibilities

• Clean all public areas of the house and back-of-house areas to the highest standards.
• Report to the Night Butler/Manager at the start of your shift and follow cleaning checklist.
• Direct guests to reception if access is needed to rooms.
• Cover the Night Butler role when needed (sick leave/leave/staff shortages).
• Promote guest comfort and uphold Ballyfin Demesne's image.

Skills

Attention to Detail

Ability to work independently

Job description

Ballyfin is a 5-star luxury country house hotel in the heart of Ireland at the foot of the Slieve Bloom Mountains. In 2024, we are one of only two Irish properties to be awarded 3 Michelin Keys by the Michelin Guide.The Ballyfin Estate spans 614 acres and is full of history, tranquility and great natural beauty. With only 20 Bedrooms, and a private one bedroom Gardeners Cottage, the house has long been admired as the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 ye

Ballyfin is a 5-star luxury country house hotel in the heart of Ireland at the foot of the Slieve Bloom Mountains. In 2024, we are one of only two Irish properties to be awarded 3 Michelin Keys by the Michelin Guide.The Ballyfin Estate spans 614 acres and is full of history, tranquility and great natural beauty. With only 20 Bedrooms, and a private one bedroom Gardeners Cottage, the house has long been admired as the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 ye Show more

Skills and attributes

• Attention to Detail
• Ability to work independently

Description

This is an exciting opportunity for a hard-working individual to join our Night Team.

This is a permanent, full-time position working 40 hours per week, 4 x 10 hour night shifts over 7 days per week, starting at approximately 10pm and finishing at 8am. Flexibility is essential.

Reporting to the Night Butler or Manager on duty, this position is responsible for cleaning all public areas of the house as well as back-of-house areas. It is an important role in which the work allocated to you must meet the highest standards of cleanliness, promote Guest comfort, and promote a positive image.

Main Duties include (but are not limited to):

• Report to the Night Butler/Manager at the start of your shift and pick up cleaning checklist.
• Ensure that no person asking to enter a guest room is given access but is directed to reception unless the person is known to you as the occupant of the room.
• Responsible for the cleaning of the below areas to the highest possible standards:
• All reception rooms
• All public areas and toilets within the hotel
• Corridors in both public areas and bedroom sections
• Staff Canteen & Staff Changing Rooms
• Stair wells both public and back of house area
• To report and, where possible, take action on incidents of accident, fire loss or damage and report any maintenance work required in the Accommodation or public areas in accordance with the set reporting system.
• To use provided cleaning materials as per manufacturers' instructions and as per training.
• To ensure that house policies regarding lost property are complied with at all times.

The successful candidate will also be expected to cover the Night Butler role on occasion to cover sick leave, annual leave or staff shortages. The Night Butler duties include (but are not limited to);

• Regular security patrols to ensure the Safety of our guests and staff and also to ensure the Safety and security of the premises and its property; ensuring that all exterior door and windows are secured. These patrols take place at regular intervals throughout the night and should focus on fire safety in particular.
• Answer the house telephone in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
• The Service of light food and drinks to hotel residents and to account properly for all such transactions.
• To meet, greet and help carry guests luggage on arrival and departure.
• To check in guests to the house arriving late at the hotel according to hotel procedures and policies.
• Dealing with efficiently with guest requests e.g. extra pillows
• Service of early morning refreshments to hotel residents.
• Other duties as required

The successful candidate will be self-driven, can follow instruction and have the ability to work independently.

Ballyfin Demesne is an Equal Opportunity Employer