Night Manager

Hollybank Trustees Ltd; Midleton; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Free parking

Staff meals

Pension scheme

Life Insurance

Talbot Fit membership

Friends and Family Rates

Training and development

Job summary

Talbot Hotel Midleton, part of the Talbot Collection, is seeking an experienced Night Manager to lead the hotel during night hours and ensure exceptional guest service across all areas, including conferences and public spaces.

You will manage the night shift, coordinate with the front office to meet guest requirements, and perform safety checks in line with SOPs while maintaining the highest standards of service.

Qualifications

• Experience in a similar hotel role is essential.
• Flexibility for shift work and weekend duties.
• Strong guest service focus and leadership abilities.
• Good communication and teamwork across departments.

Responsibilities

• Manage the night shift and rosters to ensure coverage.
• Act as Duty Manager during the night period.
• Ensure SOPs and safety checks are completed.
• Liaise with front office on guest requirements.
• Address guest complaints and report to the GM.

Skills

Computer literate

Reliable

Well organised

Pro-active

Team player

Hotel/night manager experience

Tools

Timepoint

Job description

Location: On site / Midleton, Co. Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Front of House
Salary: Competitive salary

Talbot Hotel Midleton, part of Talbot Collection is currently recruiting for an experienced Night Manager.

The Talbot Collection are one of the Best Places to Work in Hospitality 2025 as awarded by the Great Place to Work. Come experience it for yourself and join our team

Overall Job Purpose

Overall responsibility for the hotel during night hours, ensuring that the highest level of guest service is given at all times, paying particular attention to conference/function business and all public areas, ascertaining complete guest satisfaction at all times;

Role Specific Duties

• Manage the night shift in the department ensuring that the department is rostered appropriately and that all employees carry out the duties assigned to them
• Serve as the Duty Manager for the property during the night period;
• Ensure the hotel is prepared in advance of each shift and in accordance with relevant SOPs
• To liaise with front office regarding all aspects of client’s requirements;
• To ensure the safety of all our guests throughout the night, by completing the safety checks and night audits competently;
• To ensure meeting rooms are properly set up, broken down and reset according to the weekly function sheets;
• Ensure that all staff arrive to work on time and in correct uniform and name badge as per schedule and adhere to Clocking Policy
• Resolve customer complaints promptly and report them to the General Manager
• Delegate duties and tasks to staff to meet objectives and maximize resources
• Assist in creating and inputting the weekly roster into Timepoint before the deadline, considering the business demand.
• Daily control and update staff attendance in Timepoint ensuring accuracy of payroll
• To be aware of the day’s business in all Departments within the Hotel
• Maintain regular communication with staff and management through meetings, discussions and handovers
• Communicate our services and facilities to guests as required
• To be aware and ensure compliance with all company policy’s regarding: Fire, Health & Safety, Hygiene, Food Hygiene, and Customer Care & Security
• To liaise with all other Heads of Departments and Duty Managers to ensure high quality of service is always achieved
• To work in conjunction with the General Manager & Deputy General Manager to ensure the smooth and efficient running of the department and overall Business
• Attendance at all Operational Meetings and HOD Meetings

The ideal candidate must be:

• Computer literate, be reliable and be well organised.
• Be pro-active and be a team player.
• Previous experience of a similar role in a hotel would be essential. Previous bar experience/reception experience is desired.
• Must be flexible as the role involves shift work and weekend working.

What do we offer?

• One of the Best Places to Work in Hospitality 2026 as awarded by the Great Place Work
• Join a company and culture that put their team first
• Training and Development Opportunities - we invest in our people
• Being part of a progressive & growing company.
• Contributory company pension scheme.
• Company Life Insurance Scheme
• Free parking
• Complimentary Talbot Fit Membership
• Staff meals
• Friends and Family Rates

Talbot Hotel Midleton is part of the Talbot Collection and is an equal opportunities employer.