Network Engineer II

Astreya; Ireland; Remote; EUR 51,000 - 63,000; Full time

Job summary

Astreya is seeking a Network Engineer II to provide Level 2 support, troubleshoot incidents, and manage enterprise and data-centre network infrastructure from a remote position in Ireland.

The role covers routing, switching, firewalls, wireless, WAN/LAN and monitoring, with strict adherence to change-management processes. A bachelor’s degree and 2–5 years of experience are required, plus relevant certifications like CCNA/CCNP are preferred.

Qualifications

• Bachelor’s degree (B.S./B.A.) in a related field and 2–5 years of networking experience.
• Strong knowledge of routing, switching, firewalls, wireless, DNS, email, and virtual machines.
• Familiarity with content delivery networks and internet peering strategies.
• Able to collaborate with Level 3 teams and vendors following change-management standards.

Responsibilities

• Provide Level 2 technical support for enterprise and data-centre networks.
• Diagnose and resolve routing, switching, firewall, and wireless issues.
• Monitor networks, respond to alerts, and manage incidents.
• Implement approved changes, upgrades, and hardware replacements.
• Maintain accurate network documentation and configuration records.
• Coordinate with Level 3 teams and service providers.

Skills

Routing

Switching

Firewalls

Wireless

DNS

Email

Virtual machines

Education

Bachelor’s degree (B.S./B.A.) in related field

Job description

## Network Engineer IIApply: Remote, Ireland: Full time: Posted Today: R0017538**What this Job Entails:**The Level 2 Network Engineer is responsible for providing technical support, troubleshooting, maintenance, and operational management of enterprise and data-centre network infrastructure. The role involves investigating and resolving network incidents and service requests escalated from Level 1 support, performing network changes, monitoring infrastructure, troubleshooting connectivity and performance issues, and working with Level 3 engineering teams and vendors on complex problems.The engineer will work across technologies such as switching, routing, firewalls, wireless networks, WAN/LAN connectivity, network monitoring, and data-centre infrastructure while following established operational procedures, security standards, and change-management processes.**Scope:*** Provide operational support for enterprise and data-centre network infrastructure.* Support LAN/WAN, routing, switching, firewalls, wireless, and network connectivity.* Troubleshoot Layer 1, Layer 2 and Layer 3 network issues.* Monitor network infrastructure and respond to alerts, incidents and service requests.* Implement approved network changes, upgrades, configurations and hardware replacements.* Support network performance, availability and connectivity troubleshooting.* Maintain network documentation, configuration records and operational procedures.* Coordinate with Level 3 engineering teams, vendors and service providers for complex issues.* Support incident, problem and change-management processes in accordance with operational standards.**Your Roles and Responsibilities:*** Provide Level 2 technical support for enterprise and data-centre network infrastructure.* Diagnose and resolve network incidents, connectivity issues and service requests.* Troubleshoot routing, switching, firewalls and network issues.* Monitor network infrastructure and respond to alerts and service-impacting events.* Perform approved network configurations, changes, upgrades and hardware replacements.* Conduct structured troubleshooting and escalate complex or unresolved issues to Level 3 engineering teams.* Support incident, problem and change-management processes.* Coordinate with vendors, service providers and cross-functional infrastructure teams to resolve network issues.* Maintain accurate network documentation, configuration records and troubleshooting procedures.* Participate in network maintenance, service restoration and continuous improvement activities.* Ensure all work follows established security, operational and change-management standards.**Required Qualifications/Skills:*** Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience* Have a full understanding of routing, switching, server operating systems, firewalls, wireless controllers, DNS, email, virtual machines and software applications* Builds productive internal and external working relationships* Exercises judgment within defined procedures and practices to determine appropriate action* Familiarity with content delivery networks and internet peering strategies* Understanding of server hardware technologies relative to content delivery performance and capacity**Preferred Qualifications:*** Industry-recognized networking certification such as CCNA, CCNP, JNCIA/JNCIS, Arista ACE, or equivalent.* Experience supporting data-centre, enterprise, or 24×7 network operations environments.* Exposure to network automation or scripting**Physical Demand & Work Environment:*** Must have the ability to perform office-related tasks which may include prolonged sitting or standing* Must have the ability to move from place to place within an office environment* Must be able to use a computer* Must have the ability to communicate effectively* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers **Salary Range**50,640.00 - 63,300.00 EUR (Annual)