Network Engineer II

Astreya; Ireland; Remote; EUR 51,000 - 63,000; Full time

Job summary

Astreya is seeking a Network Engineer II to provide Level 2 technical support for enterprise and data-centre networks. You will diagnose incidents, troubleshoot routing, switching and firewall issues, monitor infrastructure, and coordinate with Level 3 teams and vendors.

The role is remote in Ireland, with responsibilities spanning LAN/WAN connectivity, network changes, and documentation while following security and change-management standards.

Qualifications

• Bachelor’s degree in a related field with 2–5 years of experience.
• Familiarity with content delivery networks and internet peering strategies.
• Understanding of server hardware technologies relative to content delivery performance.

Responsibilities

• Provide Level 2 technical support for enterprise and data-centre network infrastructure.
• Diagnose and resolve network incidents and service requests.
• Troubleshoot routing, switching, firewalls and network issues.
• Monitor network infrastructure and respond to alerts and events.
• Coordinate with Level 3 teams, vendors and service providers.
• Maintain accurate network documentation, configuration records and troubleshooting procedures.
• Coordinate with vendors, service providers and cross-functional infrastructure teams to resolve network issues.
• Participate in network maintenance, service restoration and continuous improvement activities.

Skills

Routing

Switching

Firewalls

Wireless networks

WAN/LAN connectivity

Network monitoring

Documentation

CDN knowledge

Peering

Security

Education

Bachelor's degree

CCNA

CCNP

JNCIA/JNCIS

Arista ACE

Tools

Arista ACE

Job description

## Network Engineer IIApply: Remote, Ireland: Full time: Posted Today: R0017539**What this Job Entails:**The Level 2 Network Engineer is responsible for providing technical support, troubleshooting, maintenance, and operational management of enterprise and data-centre network infrastructure. The role involves investigating and resolving network incidents and service requests escalated from Level 1 support, performing network changes, monitoring infrastructure, troubleshooting connectivity and performance issues, and working with Level 3 engineering teams and vendors on complex problems.The engineer will work across technologies such as switching, routing, firewalls, wireless networks, WAN/LAN connectivity, network monitoring, and data-centre infrastructure while following established operational procedures, security standards, and change-management processes.**Scope:*** Provide operational support for enterprise and data-centre network infrastructure.* Support LAN/WAN, routing, switching, firewalls, wireless, and network connectivity.* Troubleshoot Layer 1, Layer 2 and Layer 3 network issues.* Monitor network infrastructure and respond to alerts, incidents and service requests.* Implement approved network changes, upgrades, configurations and hardware replacements.* Support network performance, availability and connectivity troubleshooting.* Maintain network documentation, configuration records and operational procedures.* Coordinate with Level 3 engineering teams, vendors and service providers for complex issues.* Support incident, problem and change-management processes in accordance with operational standards.**Your Roles and Responsibilities:*** Provide Level 2 technical support for enterprise and data-centre network infrastructure.* Diagnose and resolve network incidents, connectivity issues and service requests.* Troubleshoot routing, switching, firewalls and network issues.* Monitor network infrastructure and respond to alerts and service-impacting events.* Perform approved network configurations, changes, upgrades and hardware replacements.* Conduct structured troubleshooting and escalate complex or unresolved issues to Level 3 engineering teams.* Support incident, problem and change-management processes.* Coordinate with vendors, service providers and cross-functional infrastructure teams to resolve network issues.* Maintain accurate network documentation, configuration records and troubleshooting procedures.* Participate in network maintenance, service restoration and continuous improvement activities.* Ensure all work follows established security, operational and change-management standards.**Required Qualifications/Skills:*** Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience* Have a full understanding of routing, switching, server operating systems, firewalls, wireless controllers, DNS, email, virtual machines and software applications* Builds productive internal and external working relationships* Exercises judgment within defined procedures and practices to determine appropriate action* Familiarity with content delivery networks and internet peering strategies* Understanding of server hardware technologies relative to content delivery performance and capacity**Preferred Qualifications:*** Industry-recognized networking certification such as CCNA, CCNP, JNCIA/JNCIS, Arista ACE, or equivalent.* Experience supporting data-centre, enterprise, or 24×7 network operations environments.* Exposure to network automation or scripting**Physical Demand & Work Environment:*** Must have the ability to perform office-related tasks which may include prolonged sitting or standing* Must have the ability to move from place to place within an office environment* Must be able to use a computer* Must have the ability to communicate effectively* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers **Salary Range**50,640.00 - 63,300.00 EUR (Annual)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.*