Multichannel Customer Support Specialist

Noel Group; Dublin; On-site; EUR 28,000 - 32,000; Full time

Job summary

Noel Group’s client in Dublin 12 is seeking a Customer Service Administrator to join a busy, supportive team. You will handle customer enquiries by phone, email, and through internal systems.

The ideal candidate has customer service experience, strong IT skills, and can maintain accurate records while delivering professional service. This role offers the opportunity to grow within a respected organisation.

Qualifications

• Previous customer service or customer-facing experience essential.
• Living within a 30 minute commute from Dublin 12.
• Strong IT skills with the ability to learn new systems quickly.
• Living in Dublin with appropriate right to work (sponsorship not provided).

Responsibilities

• Handle customer enquiries by phone, email, and internal systems.
• Provide professional customer support across multiple channels.
• Process customer requests and maintain accurate records.
• Update and manage information within internal databases and systems.
• Maintain high levels of customer satisfaction through effective communication.

Skills

Customer service

IT skills

Tools

CRM software

Database systems

Job description

Noel Group’s client in Dublin 12 is seeking a Customer Service Administrator to join a busy, supportive team. You will handle customer enquiries by phone, email, and through internal systems.

The ideal candidate has customer service experience, strong IT skills, and can maintain accurate records while delivering professional service. This role offers the opportunity to grow within a respected organisation.