MSP IT Support Engineer (L2/3) - Cloud & Networking

Reperio Human Capital; Ireland; On-site; EUR 40,000 - 55,000; Full time

Job summary

Reperio Human Capital is seeking an IT Managed Services Support Engineer (Level 2/3) to join their growing technical team in Ireland. The ideal candidate will have substantial experience in supporting cloud infrastructure, networking, and customer service excellence.

You will be responsible for providing technical support, managing incidents, and supporting Microsoft Azure and Microsoft 365 environments while working within a fast-paced MSP framework.

Qualifications

• Experience in providing 2nd and 3rd line technical support.
• Strong understanding of managed services environment.

Responsibilities

• Provide 2nd and 3rd line support to customers.
• Manage incidents and service requests.

Skills

Microsoft Azure administration

Networking knowledge (LAN, WAN, VPN)

Communication skills

Troubleshooting skills

Tools

Microsoft 365

Hyper-V

Job description

Reperio Human Capital is seeking an IT Managed Services Support Engineer (Level 2/3) to join their growing technical team in Ireland. The ideal candidate will have substantial experience in supporting cloud infrastructure, networking, and customer service excellence.

You will be responsible for providing technical support, managing incidents, and supporting Microsoft Azure and Microsoft 365 environments while working within a fast-paced MSP framework.