MSP Account Manager: Cloud, Security & Growth

Innovate Skillsource; Gorey; On-site; EUR 50,000 - 70,000; Full time

Job summary

Innovate Skillsource is seeking an experienced Account Manager located in Gorey, Ireland. This role involves owning and growing a portfolio of MSP clients, focusing on driving revenue, retention, and customer satisfaction.

The ideal candidate will have 3–5+ years of experience in an IT managed service provider context and a proven track record in account management. If you are commercially driven and possess strong communication skills, we invite you to apply.

Qualifications

• 3–5+ years' experience in an Account Manager role within an IT MSP.
• Proven track record of account growth, retention, and revenue delivery.
• Experience selling Microsoft Azure and Microsoft 365 solutions.

Responsibilities

• Manage and grow a defined portfolio of SME and mid-market clients.
• Drive revenue growth through renewals, upsell, and cross-sell opportunities.
• Build trusted advisor relationships with IT and business stakeholders.

Skills

Account growth

Customer relationship management

Communication skills

Negotiation skills

Technical stakeholder engagement

Tools

ConnectWise

CRM systems

Microsoft Azure

Microsoft 365

Job description

Innovate Skillsource is seeking an experienced Account Manager located in Gorey, Ireland. This role involves owning and growing a portfolio of MSP clients, focusing on driving revenue, retention, and customer satisfaction.

The ideal candidate will have 3–5+ years of experience in an IT managed service provider context and a proven track record in account management. If you are commercially driven and possess strong communication skills, we invite you to apply.