Membership Development Manager

Think Differently; Wexford; On-site; EUR 42,000 - 65,000; Full time

Job summary

ThinkDifferently.ie is seeking a Membership Development Manager to grow and look after the county's membership. You’ll spend a lot of time in the business community, meeting owners and senior leaders, learning their needs, and ensuring members feel the value of belonging.

This full-time role (35 hours) covers annual targets for growth, retention, engagement, and revenue, with regular travel across the Southeast.

Qualifications

• At least 5 years' commercial experience in business development, account management, membership, sales, or a similar B2B role.
• A proven track record of hitting growth, sales retention, or relationship targets.
• Strong networking skills and excellent written and verbal communication.
• Experience managing a pipeline or portfolio of accounts.
• Full driving licence and willingness to travel regularly.

Responsibilities

• Own annual targets for new members, retention, engagement and revenue.
• Build and manage a county-wide pipeline of prospects and convert to members.
• Visit businesses and run local member sessions across several towns.
• Welcome new members and show them how to get the most from joining.
• Manage renewals cycle including communications and invoicing.
• Keep CRM records accurate and analyze trends and opportunities.
• Support the CEO in identifying corporate partners.
• Represent the organisation at business events across the county.

Skills

Business development

Account management

Membership

Sales targets

CRM

Driving licence

Networking

Communication

Tools

CRM software

Job description

Membership Development Manager

Location: South East Ireland, with regular travel across the county
Hours: Full time, 35 hours per week

The opportunity

Our client, a well established business membership organisation, is looking for a Membership Development Manager to take ownership of growing and looking after their membership across the whole county. Right now the work is split by area. This role brings it under one clear owner, from the first conversation with a prospect through to renewal.

You'll spend a good chunk of your time out in the business community, meeting owners and senior leaders, learning what they need, and making sure members actually feel the value of belonging. If you love meeting people, aren't put off by a no, and like seeing relationships turn into results, this is worth a look.

Where you'll spend your time

• Owning annual targets for new members, retention, engagement, and revenue
• Building and managing a county wide pipeline of prospects and converting them to members
• Visiting businesses and running regular local member sessions across several towns
• Welcoming new members and showing them how to get the most from joining
• Spotting businesses not yet involved and approaching them in a targeted way
• Managing the full renewals cycle, including communications, invoicing, and follow up
• Keeping CRM records accurate and using the data to spot trends and opportunities
• Staying close to local committees and business networks
• Feeding member feedback and emerging business issues to the CEO to shape priorities and advocacy
• Working with the events and wider team on topics, speakers, and new member benefits
• Finding member stories for communications and connecting members with each other and with useful supports
• Supporting the CEO in identifying corporate partners
• Representing the organisation at business events and meetings across the county

What you'll bring

• At least 5 years' commercial experience in business development, account management, membership, sales, or a similar B2B relationship role
• A record of hitting growth, sales retention, or relationship targets
• Strong networking skills and excellent written and verbal communication
• Experience managing a pipeline or portfolio of accounts
• Confidence with CRM or customer management systems
• A full driving licence and willingness to travel regularly around the county
• Resilience, strong follow through, and a proactive streak
• Comfort working independently as well as part of a small, collaborative team
• Credibility with everyone from small business owners to multinational leaders

Nice to have

• Experience in a membership body, business network, or professional organisation
• Knowledge of the local business landscape and existing relationships in the area
• Experience working with both SMEs and larger corporates
• An understanding of enterprise supports and the wider business support ecosystem

Good to know

Some early morning and evening event attendance will be required.

At ThinkDifferently.ie we are an equal opportunity agency. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, ethnic origin or disability status.