Medical Secretary

Cpl; Limerick; On-site; EUR 29,000 - 42,000; Full time

Job summary

Cpl in Limerick is seeking an experienced Medical Secretary to support a busy private cardiology practice. Reporting to the Consultant Cardiologist and Operations Manager, you will coordinate outpatient clinics, theatre/cath lab bookings, and patient correspondence.

You will manage referrals, handle inquiries with high service standards, maintain medical records and billing processes, and ensure GDPR compliant confidentiality.

Qualifications

• Must hold a relevant medical secretarial qualification.
• Minimum 3 years medical secretary experience.
• Strong audio typing and MS Word/Excel skills.
• Experience with patient management systems (Medserv preferred).
• Financial competency in medical billing/insurance.
• Excellent communication and fluent English (written and spoken).
• Highly organized and able to multitask autonomously.
• GDPR confidentiality experience.

Responsibilities

• Run outpatient clinics: booking patients, confirming appointments, greeting/booking on clinic days.
• Manage theatre and cath lab bookings with hospital scheduling teams.
• Follow standard operating processes for clinics and theatre lists.
• Referral triage: prioritize patients for clinics/theatre lists.
• Handle telephone, emails and patient inquiries with high service levels.
• Request and gather external records (scans, histology reports, pathology).
• Complete medical dictation after consultations.
• Send accurate letters/reports to referring GPs, patients, and consultants.
• Maintain and update electronic filing systems.
• Billing & Insurance: process invoices to health insurers.
• Update patient data in Medserv database.

Skills

Audio typing

MS Word

MS Excel

Interpersonal skills

Autonomy

Confidentiality

GDPR knowledge

Education

Medical secretarial qualification

Tools

Medserv

Job description

Our client, a well-established employer in the region, is seeking an experienced and highly organised administrator to support the day-to-day operations of a busy private cardiology practice.

Reporting to the Consultant Cardiologist and Operations Manager, the Medical Secretary will work as part of the existing administrative team, helping to coordinate outpatient clinics, cath lab procedure lists, and patient correspondence.

This is an excellent opportunity for a flexible, dedicated, and conscientious professional who is committed to delivering a high standard of patient service.

The Role:

Clinic & Theatre Administration

• Clinic Management : Run outpatient clinics smoothly. This includes booking patients, confirming appointments, sitting clinics, and greeting/booking in patients efficiently on clinic days.
• Theatre & Cath Lab Bookings: Manage theatre and cath lab list bookings. Coordinate closely with hospital scheduling teams, lab management, and other secretaries to ensure efficient patient scheduling.
• Standard Operating Processes : Follow standard operating processes, to ensure the smooth running of clinics and theatre lists.

Patient & Referral Management

• Referral Triage: Manage incoming referral letters from GPs, other cardiologists, and inpatients. Priorities patients effectively for clinics and theatre lists.
• Communication & Inquiries: Serve as the primary point of contact. Promptly handle telephone calls, emails, and patient enquiries with a high level of customer service.
• External Records: Request and gather necessary clinical information from other hospitals, such as scans, histology reports, and pathology reports.

Medical Records & Documentation

• Medical Dictation: Complete medical reporting after consultations in a timely manner.
• Correspondence: Ensure accurate copies of letters and reports are sent to referring GPs, patients, and other consultants.
• Filing & Systems: Maintain and update proper, efficient electronic filing systems.

Financial & Data Management

• Billing & Insurance : Manage billing functions, including processing invoices to health insurance companies.
• Database Management: Manage and update patient data accurately on the Medserv database.

Skills & Qualifications that we need:

• Qualifications: Holds a relevant medical secretarial qualification.
• Experience: Minimum of 3 years of relevant medical secretary experience.
• Technical Skills: Strong audio typing skills and advanced proficiency in MS Word, Excel, and standard IT software.
• Systems Knowledge : Proven experience working with a patient management system (experience with Medserv is highly advantageous).
• Financial Competency: Proven ability to manage medical finances and insurance billing.
• Interpersonal Skills: Excellent communication and interpersonal skills, with absolute fluency in written and verbal English.
• Autonomy: Highly organized multitasker with the ability to manage time efficiently and work on his/her own initiative.
• Confidentiality : Proven experience handling sensitive, confidential information with a deep understanding of GDPR regulations

The Offer:

This is a permanent role based in Limerick city, full-time or part-time with flexible options available to suit the right candidate. with occasional travel to other locations, and very competitive salary and benefits package.

Hours of work : 8am to 5pm (flexible options available)

Applicants must have unrestricted permission to work in Ireland, be available to interview in person, and live within a commutable distance of the client’s office in Limerick.