Luxury Front Desk Associate - Flexible Hours

O'Donoghue Ring Collection; Killarney; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salaries

Staff discounts across collection

Dining discounts at outlets

Meals and free coffee during shifts

Career progression opportunities

Wellness programs and staff events

Job summary

O'Donoghue Ring Collection in Killarney is seeking a skilled Front Desk Receptionist to join the Front Office team on a full-time, year-round basis.

You will handle guest inquiries, assist with check-in/out, manage calls, and collaborate with other departments to maintain luxury standards. Fluent English is essential, experience in 4-5 star hotels and familiarity with Opera PMS are advantageous.

Qualifications

• Previous experience in a similar role in a 4* or 5* hotel is a plus.
• Team player with the ability to multitask in a fast-paced environment.
• Detail-oriented with a passion for luxury hospitality.
• Excellent communication and interpersonal skills.
• Familiarity with Opera is advantageous but not required.
• Fluent English is essential.

Responsibilities

• Oversee all front desk duties as part of the Front Office team.
• Address guest queries promptly in a friendly and efficient manner.
• Anticipate guest needs and deliver service beyond expectations.
• Maintain front office standards and procedures.
• Handle switchboard and hotel telephone operations per policy.
• Foster relationships with colleagues across departments.

Skills

Front desk

Guest service

Communication

Multitasking

Team player

Fluent English

Tools

Opera PMS

Job description

O'Donoghue Ring Collection in Killarney is seeking a skilled Front Desk Receptionist to join the Front Office team on a full-time, year-round basis.

You will handle guest inquiries, assist with check-in/out, manage calls, and collaborate with other departments to maintain luxury standards. Fluent English is essential, experience in 4-5 star hotels and familiarity with Opera PMS are advantageous.