Day Porter /Concierge

Hollybank Trustees Ltd; Bailieborough-Cootehill Municipal District; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Employee assistance programme

Referral programme

Rewards & incentive programme

Bike to work scheme

Discount at properties

Job summary

Cabra Castle in Kingscourt, Co. Cavan, Ireland, is seeking a Day Porter/Concierge to support front desk operations. You will assist guests with enquiries, luggage, and directions, and provide lifts to accommodations and local attractions.

You will also help with hotel operations and occasionally support Food & Beverage functions, ensuring memorable first and last impressions. The role requires a driving license, fluent English, and full-time availability across midweek and weekends.

Qualifications

• Fluent spoken and written English.
• Own driving license.
• Full-time availability midweek and weekends.
• Permission to work and reside in Ireland.
• Demonstrated history of strong organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Deliver high-level guest service and resolve guest issues professionally.
• Act as a senior point of contact during shifts.
• Support VIP arrivals, group check-ins, weddings, and events.
• Ensure lobby and public area presentation standards are maintained.
• Assist management with operational coordination during busy periods.
• Assist with management of stores for wedding items coming in/out.

Skills

Fluent English

Driving license

Organizational skills

Multitasking

Job description

Location: On site / Cormey, Co. Cavan, A82 EC64, Ireland
job type: Permanent / Full or part-time
Sector and subsector: Hospitality | Front of House
Salary: Negotiable salary

Cabra castle , kingscourt, Co. Cavan is Recruiting for a Day porter / Concierge.

This role is to support front desk operations, assisting guests with their general enquiries, luggage & belongings, providing directions to accommodations/ assisting with lifts to accommodations, providing directions to accommodation offsite as well as local tourist attractions.

As concierge /day porter you will also provide operational support across the hotel while facilitating porter operations, assisting management, occasionally supporting Food & Beverage functions, . The role carries additional responsibility for standards, creating memorable first and last impressions for our guests

Main Duties & Responsibilities

• Deliver high-level guest service and resolve guest issues professionally.
• Act as a senior point of contact during shifts.
• Support VIP arrivals, group check-ins, weddings, and events.
• Ensure lobby and public area presentation standards are consistently maintained.
• Assist management with operational coordination during busy periods.
• Assist with management of stores facilitating wedding items coming in /out
• Own driving license
• Full time availability both mid week and weekends, morning and evening shifts (7am-3pm or 3pm -11pm)
• Fluent spoken and written English
• Permission to work and reside in state
• Demonstrated history of great organizational skills
• Ability to multitask in a fast paced environment

Benefits of Day porter /concierge role

• Varied role - no two days are the same
• Family owned friendly work environment
• Employee assistance programme
• referral programme
• rewards & incentive programme
• Bike to work scheme
• discount throughout OIH & RCOI properties

Full job description available upon request