Day Porter - Full-time

OASIS Group; Dublin; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Meals on duty

Complementary staff parking

Discounted Health Insurance

Cycle to work scheme

Flexible schedules

Professional development

Job summary

Grand Hotel Malahide is seeking a full-time Day Porter to join our front-line team in Malahide, Co. Dublin. The successful candidate will provide a warm welcome to guests, assist with luggage, and help maintain a clean and inviting lobby and public areas throughout shifts.

Experience in a hotel or customer service environment is advantageous, and full training will be provided. A positive attitude and professional appearance are essential for delivering excellent guest experiences.

Qualifications

• Friendly, welcoming attitude.
• Excellent customer service and communication skills.
• Professional and well-presented manner.
• Ability to work well as part of a team and use initiative.
• Experience in hotel environments is an advantage, but full training will be provided.

Responsibilities

• Welcome and greet guests in a warm, friendly and professional manner.
• Assist guests with luggage on arrival and departure, including delivering to guest bedrooms.
• Assist guests with requests and provide information about the hotel and facilities.
• Maintain a clean, welcoming lobby and public areas.
• Move luggage and assist with deliveries as required.
• Support Food & Beverage by clearing and tidying tables during busy periods.
• Assist other departments to ensure smooth hotel operations.
• Maintain high standards of presentation and guest service.
• Follow all health, safety and security procedures.

Skills

Friendly attitude

Customer service

Team player

Professional appearance

Job description

The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.Experience dining at Coast, the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. Discover T

The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.Experience dining at Coast, the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. Discover T Show more

Description

Day Porter – 4* Grand Hotel, Malahide

We are looking for a full-time Day Porter to join our team. The ideal candidate will have previous experience working as a porter within a hotel environment.

As a Day Porter, you will play an important role in creating a warm and welcoming experience for our guests from the moment they arrive. You will be one of the first members of our team they meet, so a friendly attitude, professional manner and excellent customer service skills are essential.

Key Responsibilities:

• Welcome and greet guests in a warm, friendly and professional manner.
• Assist guests with their luggage on arrival and departure, including delivering luggage to guest bedrooms.
• Assist guests with any requests and provide helpful information about the hotel and its facilities.
• Maintain a clean, tidy and welcoming lobby and public areas throughout the day.
• Assist with moving luggage, deliveries and other items around the hotel when required.
• Support the Food & Beverage team by helping to clear and tidy tables during busy periods.
• Assist other hotel departments where required to ensure the smooth running of the hotel.
• Maintain a high standard of presentation and ensure guests receive excellent service at all times.
• Follow all hotel health, safety and security procedures.

What We’re Looking For:

• A friendly, welcoming and positive attitude.
• Excellent customer service and communication skills.
• A professional and well-presented manner.
• Ability to work well as part of a team and use initiative when required.
• Comfortable working in a busy hotel environment.
• Physically able to assist with luggage and remain active throughout the shift.
• Previous hotel or customer service experience is an advantage, but full training will be provided.

Perks of joining the team:

We have a very friendly and helpful team and we hope you will fit right into our family. We provide:

• Excellent working conditions
• Meals on duty
• Complementary Staff parking
• Staff recognition & awards
• Discounted Health Insurance
• Family and Friends discounted rates
• Cycle to work Scheme
• Cash saving scheme
• Discounted Doctors Scheme
• Discounted dry cleaning service
• ‘Refer a friend’ scheme
• On-site Gym or Fitness Discounts
• Flexible Schedules
• Professional Development + Growth
• EAP (Employee Assistance Programme)
• Staff Discounts
• Professional Coaching
• Team Bonding Events
• Opportunities for Advancement
• Great Location
• Work/Life Balance
• Employee Recognition
• Employee Referral Bonus
• Free onsite parking
• Learning and Development opportunities
• E-Learning and Development opportunities

Grand Hotel Malahide is an Equal Opportunity Employer