Location Manager — Lead Hospitality & Team Excellence

WSH Group; Limerick; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

20 days holidays increasing withLength

Birthday off

Maternity leave 24 weeks

Carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey, in Ireland, is seeking a Location Manager to lead day-to-day operations at the site, recruit and develop the team, and drive financial performance while upholding BaxterStorey hospitality standards. The role focuses on delivering exceptional guest experiences and managing the location to meet client expectations.

You will lead training, monitor KPIs, manage budgets, and collaborate with the Operations Manager to maximise opportunities, ensuring a high-quality service and engaged,

Qualifications

• Microsoft Office applications including SharePoint, Forms, OneDrive, Outlook
• Excellent organisational skills
• Ability to plan ahead
• An analytical approach to problem solving
• Ability to work on own initiative
• Excellent communicator at all levels
• Financially and commercially astute
• Effective time management

Responsibilities

• Managing the day-to-day operations and requirements of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey
• Assessing employee performance, recognising potential, and meeting their training needs as appropriate
• Achieving financial targets agreed with the client within the budget and monitoring the work of the location team
• Holding regular team meetings to communicate targets, required standards, company, and client information
• Collaborating with your Operations Manager to prepare budgets, maintain food costs, maximise commercial opportunities
• To present to the client, as and when directed by your Operations Manager, accurate financial information
• Developing and evolving client services at the location, regularly making adjustments and improving as needed
• Providing prompt and efficient customer service while consistently exceeding expectations
• Monitoring customer feedback and producing an action plan based on the results
• Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service and also answers the specific requirements of the catering environment
• Recruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking appropriate steps to rectify
• Ensure that the location has an accurate and efficient financial control system in place and the Evolution software system is in full use.
• Ensure that Head Office and your Operations Manager receive all the appropriate financial information promptly and accurately.
• Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures.
• To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising
• Maintain budgetary records and ensure that all budgets are adhered to, unless exceptional circumstances persist
• Monitor and order all necessary dry goods and equipment
• Complete a stock take on a monthly basis and evaluate and calculate the cost of sales results
• Ensure that the location meets statutory and company requirements in Health and Safety, Food Safety and environmental legislation and procedures
• Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual
• Holding regular team meetings to communicate targets, required standards, company, and client information

Skills

Leadership

Communication

Teamwork

Problem solving

Time management

Job description

BaxterStorey, in Ireland, is seeking a Location Manager to lead day-to-day operations at the site, recruit and develop the team, and drive financial performance while upholding BaxterStorey hospitality standards. The role focuses on delivering exceptional guest experiences and managing the location to meet client expectations.

You will lead training, monitor KPIs, manage budgets, and collaborate with the Operations Manager to maximise opportunities, ensuring a high-quality service and engaged,