Assistant Manager - Catering & Hospitality

Baxterstore; Limerick; On-site; EUR 36,000 - 44,000; Full time

Benefits offered by this job

20 days holiday

Birthday off

26 weeks maternity leave

Secondary carerleave

Wedding/commitment day leave

Free meals on shift

Training and development

Life insurance

Employee discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking an Assistant Manager for our catering and hospitality location in Moylish. This full-time permanent role offers a structured leadership path, a 40-hour workweek, and opportunities to develop a high-performing team delivering exceptional hospitality experiences.

Join a company that values inclusive culture, ongoing training, and work-life balance. The role includes duties in operations, supervision, budgeting, and service excellence across shifts and client engagements.

Qualifications

• Experience as supervisor or assistant manager in hospitality.
• Excellent supervisory and communication skills.
• Good delegation and influencing skills.
• Passion for food and customer service.

Responsibilities

• Support the day-to-day operations of the location, including recruiting and selecting employees.
• Assess employee performance and training needs as appropriate.
• Hold regular team meetings to communicate targets and standards.
• Collaborate with the General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities.
• Support in developing client services and implementing improvements.
• Provide prompt, courteous customer service and exceed expectations.

Skills

Team leadership

Customer service

Supervisory experience

Communication skills

Job description

Assistant Manager - Catering & Hospitality

• Full-time
• Employment Type: Permanent
• Salary: Up to €40,000

Location: TUS Moylish

40 Hours per week, Monday to Friday ( some weekends or evenings might be required from time to time)

• 20Days holiday to increase to 23 after 5 years service
• Plus your birthday off as a paid day
• 26weeks enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Life insurance
• Discounts available on our internalapp; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for an AssistantManager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are anAssistantManager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

• Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey
• Assessing employee performance, recognising potential, and meeting their training needs as appropriate
• Holding regular team meetings to communicate targets, required standards, company, and client information
• Collaborating and supporting with the location General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities
• Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed
• Providing prompt and efficient customer service while consistently exceeding expectations
• Monitoring customer feedback and producing an action plan based on the results
• Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service
• Assisting with recruiting appropriately skilled employees, assessing their performance, meeting their training needs including supporting on managing any poor performance
• Supporting the General Manager in daily/weekly financial bookwork
• Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures
• To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising
• Maintain and help deliver budgetary records and ensure that all budgets are adhered to
• Support to complete stock takes on a weekly basis and evaluate and calculate the cost of sales results
• Support in conducting Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regards to Hygiene and Safety are established and maintained in line with the company manual
• Liaise and support with your team members and ensure best practices are adhered to

• Have experience in as a supervisor or assistant managerwithin a hospitality environment, ideally retail
• Experience in creating a thriving and successful working environment
• Possess excellent supervisory and communication skills
• Good delegation and influencing skills
• Have the ability to display a real passion for food and customer service

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.