Leisure Club Front Desk & Guest Services

Glenroyal Hotel & Leisure Club; Maynooth; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Volunteer day

Free on-site parking

Complimentary gym membership

Tea/coffee on shift

Birthday leave

Additional annual leave

Meals and snacks in canteen

Internal/external training provided

Staff discount across hotel amenities

Staff canteen, changing room & shower

Job summary

Glenroyal Hotel & Leisure Club in Maynooth invites applications for a friendly Leisure Club Receptionist to welcome members and guests and manage day-to-day reception duties.

You will answer calls, register new members, check clients in and out, and work with the team to ensure smooth operations, delivering outstanding service.

The role requires excellent English, at least one year of busy reception experience, strong admin skills, and a flexible schedule, including shifts up to 5 days in 7.

Qualifications

• Excellent written and spoken English.
• 1 year minimum at busy reception.
• Strong administration and organisational skills.
• Positive team player with customer focus.
• Flexible shifts up to 5 days in 7.
• Gym or Swim qualification is an advantage.

Responsibilities

• Meet and greet customers professionally.
• Register new members and handle queries.
• Answer and manage calls promptly.
• Check in/out members and guests.
• Respond to customer queries and requests.
• Resolve complaints; work with team for smooth operation.

Skills

English

Reception experience

Organisational skills

Team player

Customer service

Shift flexibility

Gym/Swim qualification

Job description

Glenroyal Hotel & Leisure Club in Maynooth invites applications for a friendly Leisure Club Receptionist to welcome members and guests and manage day-to-day reception duties.

You will answer calls, register new members, check clients in and out, and work with the team to ensure smooth operations, delivering outstanding service.

The role requires excellent English, at least one year of busy reception experience, strong admin skills, and a flexible schedule, including shifts up to 5 days in 7.