Learning and Development Intern

MSD Malaysia; Swords; On-site; EUR 13,000 - 20,000; Part time

Job summary

MSD Malaysia seeks an Intern in Learning & Development to support training operations and LMS management. You will engage with HR processes and digital learning tools, ensuring compliance and operational excellence in a biotech setting.

You will gain hands-on experience with LMS, ServiceNow, and data reporting while collaborating with global teams and contributing to site training improvements.

Qualifications

• Currently pursuing a degree in Human Resources, Learning and Development, or Business Administration.
• Interest in L&D data analytics, digital learning, or related tech fields.

Responsibilities

• Be the first point of contact for LMS queries via the site mailbox and support users through the LMS clinic.
• Coordinate and credit training sessions using LMS and ServiceNow.
• Build and maintain learning items, curricula, and job codes in the LMS.
• Collaborate with global LMS teams to resolve site-specific queries and tasks.
• Upload and manage training formats in LMS and Midas.
• Oversee Instructor Qualification tracking in LMS and MEDS.
• Ensure training documentation meets site standards and help others do the same.
• Generate and analyze training reports to support site learning goals.
• Review training metadata to align with documentation and learning decisions.
• Assist in developing training materials such as job aids and visual guides.
• Contribute to process improvements in site training operations.
• Uphold regulatory standards including cGMP in all activities.
• Promote a culture of continuous learning and collaboration across Biotech Dublin.

Skills

Analytical Problem Solving

Communication

Data Analytics

Data Visualization

Regulatory Compliance

Project Management

Office Applications

Business Alignment

Education

Pursuing a degree in HR / L&D / Business Administration

Tools

Excel

Power BI

LMS platforms

Job description

Intern - Learning & Development

Job Purpose: Join our dynamic Learning & Development team and gain hands-on experience managing training operations in a fast-paced biotech environment. This internship offers exposure to both HR processes and digital systems, making it ideal for students with a background in Learning and Development, Human Resources or Technology. You’ll help ensure training compliance, safety, and operational excellence through our Learning Management System (LMS).

Primary Responsibilities

• Be the first point of contact for LMS (myLearning) queries via the site mailbox and support users through our LMS clinic.
• Coordinate and credit training sessions using LMS and ServiceNow, ensuring alignment with business needs.
• Build and maintain learning items, curricula, and job codes in the LMS.
• Collaborate with global LMS teams to resolve site-specific queries and tasks.
• Upload and manage various training formats (e-learning, instructor-led, etc.) in LMS and Midas.
• Oversee Instructor Qualification tracking in LMS and MEDS.
• Ensure training documentation meets site standards and help others do the same.
• Generate and analyze training reports to support site learning goals.
• Review training metadata to ensure alignment with documentation and learning decisions.
• Assist in developing training materials such as job aids and visual guides.
• Contribute to process improvements in site training operations.
• Uphold global and regulatory standards, including cGMP, in all activities.
• Promote a culture of continuous learning and collaboration across Biotech Dublin.

Qualification and Experience

Currently pursuing a degree in: Human Resources, Learning and Development, or Business Administration with an interest in L&D Data Analytics, Digital Learning, Computer Science, or related technology fields.

General Competencies

Passion for learning and development, with a drive to contribute to a high-performing team.

Eagerness to grow professionally and continuously improve.

Strong communication and decision-making skills.

Ability to work independently and collaboratively.

Technical Skills

Familiarity with cGMP and GDP is a plus.

Proficiency in Microsoft Office, especially Excel and Power BI.

Experience or interest in LMS platforms and digital learning tools.

PQ20 Required Skills

• Analytical Problem Solving
• Analytical Problem Solving
• Business Alignment
• Business Management
• Business Needs
• Clinical Research
• Communication
• Data Analytics
• Database Management
• Data Entry
• Data Visualization
• Document Management
• Health Economics
• Independent Thinking
• Influencing Skills
• International Travel Arrangements
• Office Applications
• Office Management
• Process Improvements
• Process Training
• Project Management
• Proper Documentation
• Regulatory Compliance
• Report Creation
• Reporting and Analysis
• + 5 more

Employee Status

• Intern/Co-op (Fixed Term)
• Relocation: No relocation
• VISA Sponsorship: No
• Travel Requirements: No Travel Required
• Flexible Work Arrangements: Not Applicable
• Shift: Not Indicated
• Valid Driving License: No
• Hazardous Material(s): N/A

Job Posting End Date

09/16/2026

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.