Learning and Development Intern

MSD Ireland; Swords; On-site; EUR 18,000 - 23,000; Part time

Job summary

MSD Ireland offers an internship in Learning & Development to gain hands-on experience in managing training operations within a biotech setting. You will work with the LMS (myLearning) and related platforms, supporting training compliance, safety, and operational excellence.

You will coordinate training sessions, maintain curricula, and analyze training data while collaborating with global teams to resolve site-specific tasks. This role promotes growth, learning, and professional development.

Qualifications

• Interest in Learning & Development and Human Resources
• Background in Analytics, Digital Learning, Computer Science or related tech fields
• Familiarity with LMS platforms and digital learning tools

Responsibilities

• Be the first point of contact for LMS queries via the site mailbox and support users.
• Coordinate and credit training sessions using LMS and ServiceNow to align with business needs.
• Build and maintain learning items, curricula, and job codes in the LMS.
• Collaborate with global LMS teams to resolve site-specific queries and tasks.
• Upload and manage training formats (e-learning, instructor-led) in LMS and Midas.
• Oversee Instructor Qualification tracking in LMS and MEDS.
• Ensure training documentation meets site standards and helps others do the same.
• Generate and analyse training reports to support site learning goals.
• Review training metadata for alignment with documentation and decisions.
• Assist in developing training materials such as job aids and visual guides.
• Contribute to process improvements in site training operations.
• Uphold global and regulatory standards, including cGMP.
• Promote continuous learning and collaboration across Biotech Dublin.

Skills

HR/L&D

Data Analytics

Tools

LMS (myLearning)

ServiceNow

Power BI

Excel

Job description

Job Purpose

Join our dynamic Learning & Development team and gain hands-on experience managing training operations in a fast-paced biotech environment. This internship offers exposure to both HR processes and digital systems, making it ideal for students with a background in Learning and Development, Human Resources or Technology. You’ll help ensure training compliance, safety, and operational excellence through our Learning Management System (LMS).

Job Description

Intern - Learning & Development

Primary Responsibilities

• Be the first point of contact for LMS (myLearning) queries via the site mailbox and support users through our LMS clinic.
• Coordinate and credit training sessions using LMS and ServiceNow, ensuring alignment with business needs.
• Build and maintain learning items, curricula, and job codes in the LMS.
• Collaborate with global LMS teams to resolve site-specific queries and tasks.
• Upload and manage various training formats (e-learning, instructor‑led, etc.) in LMS and Midas.
• Oversee Instructor Qualification tracking in LMS and MEDS.
• Ensure training documentation meets site standards and help others do the same.
• Generate and analyze training reports to support site learning goals.
• Review training metadata to ensure alignment with documentation and learning decisions.
• Assist in developing training materials such as job aids and visual guides.
• Contribute to process improvements in site training operations.
• Uphold global and regulatory standards, including cGMP, in all activities.
• Promote a culture of continuous learning and collaboration across Biotech Dublin.

Qualification And Experience

• Human Resources, Learning and Development, or Business Administration with an interest in L&D
• Data Analytics, Digital Learning, Computer Science, or related technology fields

General Competencies

• Passion for learning and development, with a drive to contribute to a high-performing team.
• Eagerness to grow professionally and continuously improve.
• Strong communication and decision‑making skills.
• Ability to work independently and collaboratively.

Technical Skills

• Familiarity with cGMP and GDP is a plus.
• Proficiency in Microsoft Office, especially Excel and Power BI.
• Experience or interest in LMS platforms and digital learning tools.

Required Skills

Analytical Problem Solving, Analytical Problem Solving, Business Alignment, Business Management, Business Needs, Clinical Research, Communication, Data Analytics, Database Management, Data Entry, Data Visualization, Document Management, Health Economics, Independent Thinking, Influencing Skills, International Travel Arrangements, Office Applications, Office Management, Process Improvements, Process Training, Project Management, Proper Documentation, Regulatory Compliance, Report Creation, Reporting and Analysis {+ 5 more}

Requisition ID

R413226

Employee Status

Intern/Co‑op (Fixed Term)

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

No Travel Required

Flexible Work Arrangements

Not Applicable

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

N/A

Job Posting End Date

09/16/2026

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.