Lead Esthetician & Luxury Service Coach

The Estee Lauder Companies Inc.; Dublin; On-site; EUR 65,000 - 85,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a senior esthetician/lead to manage Beauty Room activity across ROI, delivering elevated luxury experiences and rotating treatments in Dublin, Limerick, Cork and Dundrum.

You will coach, educate and certify teams, while maintaining La Mer brand protocols. In this role you will partner with Education leads to launch events, drive appointments, train staff and maximise guest conversions through personalised regimens and product education, across multiple

Qualifications

• Recognised esthetician qualification from CIDESCO, NVQ Level 3 or equivalent.
• Minimum of three years’ professional esthetics experience in a luxury market.
• Proven coaching/training or mentoring experience with ability to lead groups and individuals.
• Strong commercial awareness with experience supporting sales, events, launches and client retention.

Responsibilities

• Lead Beauty Room activity across ROI, ensuring a consistent, elevated luxury guest experience.
• Deliver rotating treatments across Dublin, Dundrum, Limerick and Cork while maintaining La Mer protocols.
• Act as Luxury Experience Coach, coaching Estheticians, Experts and Counter Managers.
• Lead Esthetician education, capability assessment and certification across ROI.
• Deliver product, treatment, service and launch education via demonstrations and coaching.
• Partner with National Education Manager, ASEM and store teams to deliver launches and events.
• Maximise guest conversion through personalised regimens, retail sales, rebooking and relationship building.
• Monitor Beauty Room utilisation, bookings, conversions, sales and event performance.
• Maintain La Mer brand, treatment, hygiene and operational standards.
• Share guest, team and commercial insights with ASEM and wider teams to drive improvements.

Skills

Coaching

Commercial awareness

Communication

Organisation

Education

CIDESCO/NVQ Level 3 or equivalent

Job description

The Estee Lauder Companies Inc. is seeking a senior esthetician/lead to manage Beauty Room activity across ROI, delivering elevated luxury experiences and rotating treatments in Dublin, Limerick, Cork and Dundrum.

You will coach, educate and certify teams, while maintaining La Mer brand protocols. In this role you will partner with Education leads to launch events, drive appointments, train staff and maximise guest conversions through personalised regimens and product education, across multiple