Laptop Deployment Engineer - On-site Dublin

ESP Global Services; Dublin; On-site; EUR 37,000 - 39,000; Full time

Job summary

ESP Global Services is seeking a Desktop Support Engineer to join a laptop refresh project in Dublin. You will image, deploy and hand over new laptops on-site, ensuring minimal user disruption and smooth transition to the new devices.

The role requires hands-on desktop support experience, good organisation, deadline adherence and clear communication with end users and leadership. 3-month fixed-term contract, on-site schedule, 9:00–17:30, Monday to Friday.

Qualifications

• 1–3+ years in Desktop Support or IT support roles.
• Hands-on with Windows OS and desktop hardware.
• Experience with Microsoft 365 applications and services.
• Proficient in Active Directory user accounts and permissions.
• Strong networking basics: TCP/IP, DNS, DHCP, VPN, and Wi‑Fi.
• Experience with laptops, desktops, printers, and mobile devices.
• Excellent customer service and clear communication.

Responsibilities

• Image and configure new laptops to the client’s standard build.
• Deploy laptops to end users, including data migration and setup.
• Collect, wipe and track legacy devices for return or disposal.
• Diagnose and resolve hardware, software and OS issues during deployment.
• Update service tickets accurately and on time.
• Maintain project reports and asset records to track progress.
• Communicate deployment status and risks to stakeholders.
• Escalate complex issues to appropriate teams.
• Adhere to schedules and service level agreements while ensuring a professional user experience.

Skills

Windows OS & Desktop hardware

Microsoft 365

Active Directory

Networking basics (TCP/IP, DNS, DHCP,\

Job description

ESP Global Services is seeking a Desktop Support Engineer to join a laptop refresh project in Dublin. You will image, deploy and hand over new laptops on-site, ensuring minimal user disruption and smooth transition to the new devices.

The role requires hands-on desktop support experience, good organisation, deadline adherence and clear communication with end users and leadership. 3-month fixed-term contract, on-site schedule, 9:00–17:30, Monday to Friday.