Lab Administrator

ReproMed Ireland; Dundrum; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Private health insurance

Fertility treatment benefits

Company pension plan

Employee Assistance Programme

Maternity/Paternity leave

Annual & sick leave

Give Time

Professional development

Job summary

ReproMed Ireland in Dublin is seeking a friendly, organised Lab Administrator to join our busy clinic. You will support the day‑to‑day operations of the andrology and embryology laboratories, ensuring accuracy, compliance and smooth workflow.

You will handle paperwork, EMR tasks, KPI data, stock audits, donor paperwork, specimen receipt, shipment organisation, and communication with staff and patients while maintaining GDPR confidentiality.

Qualifications

• Lab experience is desirable but not essential.
• Administrative experience desired.
• Customer/patient facing experience desired.
• High attention to detail and accuracy.
• Good IT skills and computer literacy.
• Excellent communication and ability to work across teams.
• Understanding of quality control in laboratory settings.
• Willingness to adapt to a dynamic environment and to follow corrective actions.

Responsibilities

• Prepare all laboratory paperwork, labels and documents for upcoming cycles.
• Liaise with departments to ensure consents, tests and records are uploaded and valid for treatment.
• Publish laboratory reports to patient portals and EMR.

Skills

Lab experience

Administrative experience

Customer facing

Attention to detail

IT skills

Communication skills

Quality control

Adaptable

Learning mindset

Tools

EMR

Job description

About Us

At ReproMed, we are committed to providing exceptional care to patients on their fertility journey. Our multidisciplinary team works together to deliver the highest standard of clinical excellence, compassion, and support. We are looking for a friendly, organised, and professional Lab Administrator to join our busy Dublin clinic. The Laboratory Administrator will develop competence across all laboratory administrative aspects of assisted reproduction and will support the day-to-day operations of the andrology and embryology laboratories. This role is key to ensuring accuracy, compliance, and smooth laboratory workflow.

Key Responsibilities

• Prepare all laboratory paperwork, labels and documents for upcoming cycles
• Liaise with other departments to ensure all required consents, tests and records are uploaded on file, accurate and valid for treatment
• Publish laboratory reports to patient portals
• Understand and use EMR (Electronic Medical Record) to produce, validate and file laboratory paperwork
• Help in ensuring data record is complete to ease generation of KPI (Key Performance Indicators)
• Audit laboratory stock and maintain batch control records accurately
• Accept and unpack laboratory deliveries
• Receipt and handling of biological samples
• Liaise with the donor coordinator for laboratory donor paperwork
• Help in shipment organisation
• Prepare paperwork and checks involved in disposal of gametes
• Witness laboratory procedures
• Review and follow-up on patients requests via emails and EMR actions
• Comply with GDPR confidentiality regulations
• Any other reasonable duties which may arise from time to time to be expected within the laboratories; including being called to witness laboratory procedures on occasional weekends, or being called to help in exceptional circumpstances to ReproMed Galway
• Must ensure that personal 'Staff Training Logbook' is maintained and up-to-date
• Must acknowledge and comply with all clinic protocols published on the Quality Management System
• All staff working in the service will be expected to comply with the legislative requirements of the Tissue Directive- S.I.158 of 2006 and S.I. 598 of 2007. Full training will be provided
• It is the duty of all staff to report any problems or concerns to their manager immediately
• It is the duty of all staff to report to their manager immediately if they are experiencing any difficulties in executing their responsibilities

What we are looking for

• Lab experience is desirable but not essential
• Administrative experience desired
• Customer/patient facing experience desired
• Knowledge and Skills
• High attention to detail
• Good IT skills
• Must have excellent communication skills and develop a good working relationships with all staff accross all departments and with patients
• Must understand the importance of quality control in the laboratory and clinic
• Must be open to a constantly evolving and learning environment and happy to take on board new ideas and receive feedback
• Must adapt to any Corrective Action Request issued as part of the Quality Management System

Our Benefits Include

• Private health insurance
• Fertility treatment benefits
• Company pension plan
• Employee Assistance Programme (EAP)
• Paid maternity/paternity leave benefits
• Additional annual and sick leave
• Give Time
• Ongoing professional development and support.

Working Hours

• 40hr working week inclusive of breaks.
• 8 Hour shift with core operating hours between 8am-4pm.

If you're ready to be a part of a dynamic,patient-first and mission-driven clinic, we'd love to hear from you. Apply today and help shape the future of fertility care in Ireland.