Consultant Support Administrator

Blackrock Health; Galway; On-site; EUR 28,000 - 38,000; Full time

Job summary

Blackrock Health Galway Clinic is seeking an Administrator for a 12‑month temporary post, providing comprehensive secretarial and administrative support to multiple consultants across specialties. You will manage diaries, clinical correspondence, and patient communications, while contributing to service improvements and GDPR compliance.

The role involves coordinating outpatient clinics, theatre procedures, day ward admissions and cath lab bookings, with a focus on accuracy, confidentiality, and

Qualifications

• Medical secretary qualification or equivalent.
• Proven experience in medical secretarial/administrative roles.

Responsibilities

• Provide high‑quality secretarial and administrative support to consultants.
• Coordinate patient scheduling for outpatient clinics, theatre lists, and admissions.
• Maintain consultant diaries and ensure accurate clinical documentation.

Skills

Secretarial skills

Multitasking

Communication skills

Microsoft Office

Audio typing

Education

Medical secretary training

Tools

Microsoft Office Suite

Healthcare IT systems

Job description

Overview

Applications are invited for the above role.

This is a temporary post (12 months) working 37 hours per week in Blackrock Health, Galway Clinic.

Blackrock Health, Galway Clinic, is seeking a dedicated and experienced Administrator to join our expanding team. This is a dynamic and rewarding opportunity for a highly organised professional who thrives in a fast-paced healthcare environment. The successful candidate will provide comprehensive support to multiple consultants across a wide range of specialties, playing a pivotal role in ensuring the seamless delivery of patient care.

This role goes beyond traditional medical secretarial duties. In addition to managing clinical correspondence and consultant diaries, the Consultant Support Administrator will work as part of a team of administrators to support the coordination of outpatient clinics, theatre procedures, day ward admissions, and cath lab bookings. The position also involves engaging with patients, GPs, and other key stakeholders, as well as contributing to ongoing improvements in systems, technology, and communication processes within the Clinic. We are looking for a professional who demonstrates discretion, compassion, and initiative, and who can balance precision with efficiency. This is a unique chance to become part of a multidisciplinary team that values collaboration, person-centred care, and continuous improvement.

Key Responsibilities

• Deliver high-quality secretarial and administrative support to a portfolio of consultants, ensuring the smooth day-to-day running of their practices.
• Manage and coordinate patient scheduling for outpatient clinics, theatre lists, day ward admissions, and cath lab procedures, maximising efficiency and minimising delays.
• Act as the first point of contact for patients, GPs, referring clinicians, nursing staff, and consultants, ensuring professional, empathetic, and timely communication at all times.
• Prepare and process medical documentation including clinical correspondence, reports, referral letters, and discharge summaries, with accuracy and attention to detail (including audio typing where required).
• Maintain and update consultant diaries, proactively managing cancellations, rescheduling, and resource allocation to optimise use of theatres, diagnostic services, and staff time.
• Assist with the roll-out and adoption of technology upgrades, such as electronic health records and booking systems, supporting both consultants and the wider team.
• Facilitate strong links between consultants and referring GPs, coordinating follow-ups and contributing to excellent stakeholder engagement.
• Work alongside senior management to identify service improvement opportunities, enhance administrative processes, and contribute to strategic goals.
• Safeguard patient confidentiality and ensure compliance with GDPR, data protection policies, and all relevant healthcare regulations.
• Provide flexible cross-cover within the secretarial and administrative team, ensuring continuity of service during staff leave or peak activity.

Candidate Requirements

• Secretarial or business qualification (medical secretary training desirable).
• Proven experience in a medical secretarial or administrative role, ideally within a private hospital or specialist healthcare environment.
• Exceptional communication and interpersonal skills, with a professional and compassionate approach to patients and stakeholders.
• Strong organisational ability with proven experience managing multiple priorities in a busy, fast-paced environment.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) and working knowledge of healthcare IT systems; audio typing experience advantageous.
• High attention to detail with strong typing accuracy and document preparation skills.
• Demonstrated ability to work independently while contributing effectively as part of a multidisciplinary team.
• A flexible, proactive, and reliable team player with a commitment to excellence in patient care and customer service.
• Resilience and composure when working under pressure, combined with a solutions-focused approach.

Closing date for receipt of applications: Monday 21st September 2026 at 5pm

Blackrock Health Galway Clinic is an equal opportunities employer.