ReproScan Administrator

ReproMed Ireland; Ireland; On-site; EUR 19,000 - 25,000; Part time

Job summary

ReproScan is seeking a dedicated, organised administrator to join our Ireland team. You will be the first point of contact for patients, coordinating appointments and handling front-desk tasks with a patient-focused approach.

In this fixed-term role (11 months) you will support clinical staff, manage documentation and ensure timely communication of scan and blood results, while maintaining high standards of care for every patient journey.

Qualifications

• Excellent written and verbal communication in English.
• Patient, calm and organised individual with attention to detail.
• Good teamwork spirit and accountability in a busy environment.
• Solid computer skills and ability to learn clinic systems quickly.

Responsibilities

• Provide front-of-house reception and greet patients.
• Manage phone calls and emails; coordinate appointments.
• Handle invoicing and payment processing; admin tasks.
• Send patient scan and blood results when reported.
• Book bloods and reorder testing kits as needed.
• Support clinical staff with ad hoc admin tasks.
• Address patient complaints with care and professionalism.
• Represent patient interests and uphold high care standards.
• Participate in weekly EHS rounds and cover annual leave.

Skills

Communication

Calm demeanor

Organisation

Attention to detail

Team player

Accountability

Computer skills

Working under pressure

Job description

About us

ReproScan is Ireland's leading fertility and reproductive health network.

About us

ReproScan is Ireland's leading fertility and reproductive health network. We specialise in pregnancy and women's health ultrasound, providing expert imaging and compassionate care in a calm, supportive environment. Using advanced technology, our experienced team delivers clear, accurate results and a reassuring experience for every patient. We are seeking a dedicated and organised ReproScan Administrator to join our dynamic team. The ideal candidate will have excellent communication skills, strong attention to detail, and a genuine passion for patient care. You'll be the first point of contact for patients, helping coordinate appointments, manage documentation, and support them throughout their treatment journey.

Role

ReproScan Administrator

Contract type

Fixed Term Contract - 11 months

Reporting to

ReproScan Manager

Key Responsibilities

• Provide front-of-house reception, meet and greet patients and ensure all clinical appointments are on time
• Manage incoming phone calls and emails
• Schedule appointments and perform general front desk administration including invoicing and payment processing
• Send patient scan and blood results promptly when they are reported
• Book bloods collection when needed
• Add stock ordering / re-ordering testing kits and clinical supplies as needed
• Support clinical staff with ad hoc administrative tasks
• Act as first point of contact for patient complaints and feedback when required
• Be a representative and advocate for the patient at all times, ensuring ReproScan meets patient expectations and high standards of care throughout the patient journey
• Take part in weekly EHS (Environmental, Health & Safety) rounds to check the clinic meets required standards
• Provide cover for annual leave / sick leave when needed

What we're looking for

• Strong communication skills, both written and verbal, in English
• Patient and calm nature
• Highly organised individual
• Attention to detail
• Good team player
• Accountability and responsibility
• Good computer skills
• Able to work under pressure as part of a busy team

Working hours

16 hours per week - Monday and Thursday (9am-5pm)
Additional hours may be required in line with business operational needs.