Junior Change Management Analyst - Project Support (Hybrid)

Pontoon Solutions; Limerick; Hybrid; EUR 28,000 - 40,000; Full time

Job summary

Pontoon Solutions in Limerick is seeking a Custody Client Service Change Management Analyst to support the Client Service team by generating insights for informed decision-making and by nurturing internal and external client relationships. The role focuses on delivering superior service to a growing client base within a hybrid workplace in Limerick.

Key responsibilities include applying LEAN to improve efficiency, delivering strategic enhancements, and developing robust project plans with

Qualifications

• Advanced proficiency in Excel and PowerPoint, with a strong requirement for experience in building macros.
• Familiarity with Power BI is preferred but not essential.
• Excellent interpersonal skills, with the ability to persuade and influence change and best practises.
• Strong analytical skills complemented by report-writing capabilities.
• Effective communication skills to engage with partners and clients at all levels.
• A strong team player attitude and a positive, 'can do' mindset.
• A keen interest in working on projects aimed at improving efficiency, effectiveness, and overall productivity.
• Operations Management change excel and PowerPoint Change Management TPBN1_IJ

Responsibilities

• Identify internal process opportunities and apply LEAN to improve efficiency.
• Deliver enhancements and projects that align with departmental strategy.
• Develop and maintain comprehensive project plans, tracking deliverables effectively.
• Collaborate with internal teams and stakeholders to pinpoint areas for improvement.
• Identify and implement automation opportunities to bolster operational efficiencies.
• Assist team members consistently to ensure proactive and unparalleled service to clients.
• Uphold the highest standards of integrity, accountability, and client service across the global GFS business.

Skills

Excel macros

PowerPoint

Power BI

Analytical skills

Report writing

Stakeholder comms

Team player

Tools

Power BI

Job description

Pontoon Solutions in Limerick is seeking a Custody Client Service Change Management Analyst to support the Client Service team by generating insights for informed decision-making and by nurturing internal and external client relationships. The role focuses on delivering superior service to a growing client base within a hybrid workplace in Limerick.

Key responsibilities include applying LEAN to improve efficiency, delivering strategic enhancements, and developing robust project plans with