Junior Account Manager: Client Success & Coordination

CCS Cleaning Services; Dublin; On-site; EUR 32,000 - 44,000; Full time

Job summary

CCS Cleaning Services in Dublin, Ireland is seeking a proactive Account Coordinator to manage client relationships and coordinate with operations. You will respond to client inquiries, support meetings, and help ensure client requirements are understood and executed.

The role emphasizes strong communication, organization, and a hands-on approach to support a fast-paced, international team and a growing client base.

Qualifications

• Some experience in a customer-facing, administrative, commercial or coordination role.
• Strong communication and interpersonal skills.
• Good organisational and time-management skills.
• A proactive and hands-on approach.
• The ability to manage multiple tasks and priorities.
• A problem-solving mindset.
• Confidence working with different teams and stakeholders.
• A professional and client-focused approach.

Responsibilities

• Support the management of existing client relationships.
• Act as a point of contact for clients and respond to day-to-day questions and requests.
• Build positive and professional relationships with clients and internal stakeholders.
• Work closely with operational teams to ensure client requirements are understood and followed up.
• Support client meetings and follow up on agreed actions.
• Help monitor client satisfaction and identify areas where support or improvements may be needed.
• Assist with resolving client queries and issues in a professional and timely manner.
• Support account administration, reporting and the maintenance of client information.

Skills

Customer-facing experience

Administrative coordination

Strong communication

Time management

Multitasking

Problem solving

Stakeholder management

Job description

CCS Cleaning Services in Dublin, Ireland is seeking a proactive Account Coordinator to manage client relationships and coordinate with operations. You will respond to client inquiries, support meetings, and help ensure client requirements are understood and executed.

The role emphasizes strong communication, organization, and a hands-on approach to support a fast-paced, international team and a growing client base.