Customer Account Manager — Dublin (Growth & Service)

Central Employment Agency (North East) Ltd.; Dublin; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Mon-Fri

Competitive salary

22 days annual leave

Company pension

Life assurance

Quarterly bonus

Christmas savings scheme

Free on-site parking

Job summary

Central Employment Agency (North East) Ltd. in Dublin is seeking a Customer Account Manager to handle customer enquiries, process orders and maintain strong client relationships while delivering exceptional service.

The role offers a stable, full-time permanent position with a competitive salary (€30,000–€35,000), regular hours, pension, life assurance and bonus scheme. Join a supportive team in a fast-paced environment.

Qualifications

• Minimum experience in customer service or account management.
• Excellent verbal and written communication skills.
• Strong organisational and time-management abilities.
• Proficient with computer systems and data entry.
• Ability to multitask and handle a high volume of enquiries.
• Customer-focused with proactive problem-solving.
• Attention to detail and accuracy.

Responsibilities

• Handle customer enquiries via telephone and email.
• Build and maintain relationships with customers and ensure high service levels.
• Process customer orders accurately and efficiently.
• Resolve customer queries and identify solutions.
• Maintain accurate customer records and system data.
• Collaborate with internal departments to meet customer requirements.
• Prioritize workload in a fast-paced environment.
• Support the wider sales and customer service team.

Skills

Customer service experience

Account management

Sales support

Customer-facing

Verbal and written communication

Organisational skills

Time management

Data entry

Tools

CRM software

Order processing systems

Job description

Central Employment Agency (North East) Ltd. in Dublin is seeking a Customer Account Manager to handle customer enquiries, process orders and maintain strong client relationships while delivering exceptional service.

The role offers a stable, full-time permanent position with a competitive salary (€30,000–€35,000), regular hours, pension, life assurance and bonus scheme. Join a supportive team in a fast-paced environment.