Junior Account Manager – 4-Month Fixed-Term Contract

CCS Cleaning Services; Dublin; On-site; EUR 32,000 - 44,000; Full time

Job summary

CCS Cleaning Services in Dublin, Ireland is seeking a proactive Account Coordinator to manage client relationships and coordinate with operations. You will respond to client inquiries, support meetings, and help ensure client requirements are understood and executed.

The role emphasizes strong communication, organization, and a hands-on approach to support a fast-paced, international team and a growing client base.

Qualifications

• Some experience in a customer-facing, administrative, commercial or coordination role.
• Strong communication and interpersonal skills.
• Good organisational and time-management skills.
• A proactive and hands-on approach.
• The ability to manage multiple tasks and priorities.
• A problem-solving mindset.
• Confidence working with different teams and stakeholders.
• A professional and client-focused approach.

Responsibilities

• Support the management of existing client relationships.
• Act as a point of contact for clients and respond to day-to-day questions and requests.
• Build positive and professional relationships with clients and internal stakeholders.
• Work closely with operational teams to ensure client requirements are understood and followed up.
• Support client meetings and follow up on agreed actions.
• Help monitor client satisfaction and identify areas where support or improvements may be needed.
• Assist with resolving client queries and issues in a professional and timely manner.
• Support account administration, reporting and the maintenance of client information.

Skills

Customer-facing experience

Administrative coordination

Strong communication

Time management

Multitasking

Problem solving

Stakeholder management

Job description

Dublin, Ireland

Full Time

Our Mission

Established in 1966, CCS has been in the cleaning business for over 50 years. We are a diverse team of 2,000+ colleagues across 8 European countries. Every day, we deliver industry-leading cleaning services to our customers. Our loyal and growing client base trusts CCS to provide professional and outstanding cleaning results.

Position Overview

Key Responsibilities

• Support the management of existing client relationships.
• Act as a point of contact for clients and respond to day-to-day questions and requests.
• Build positive and professional relationships with clients and internal stakeholders.
• Work closely with operational teams to ensure client requirements are understood and followed up.
• Support client meetings and follow up on agreed actions.
• Help monitor client satisfaction and identify areas where support or improvements may be needed.
• Assist with resolving client queries and issues in a professional and timely manner.
• Support account administration, reporting and the maintenance of client information.

Qualifications & Skills

• Some experience in a customer-facing, administrative, commercial or coordination role.
• Strong communication and interpersonal skills.
• Good organisational and time-management skills.
• A proactive and hands-on approach.
• The ability to manage multiple tasks and priorities.
• A problem-solving mindset.
• Confidence working with different teams and stakeholders.
• A professional and client-focused approach.

Experience within cleaning, facilities management, hospitality or retail would be an advantage, but is not essential.

What You’ll Gain

• Hands-on experience within Account Management and client relationships.
• The opportunity to work closely with clients and operational teams.
• A fast-paced and varied working environment.
• The opportunity to gain experience within an international organisation.

Interested?

If you are looking for an opportunity to gain practical Account Management experience and enjoy working with clients and different stakeholders, we would like to hear from you.