IT Trainer

IDA Ireland; Dublin; On-site; EUR 53,000 - 76,000; Full time

Job summary

IDA Ireland is seeking an IT Trainer to drive the adoption of Microsoft technologies across the organisation. You will partner with the IT department and business stakeholders to identify opportunities, shape adoption strategies, and develop practical training programs that empower employees to use new tools effectively.

This role reports to the Application Manager and requires a Level 8 IT degree, 3+ years IT training experience, excellent communication and analytical skills, and the ability to

Qualifications

• 3+ years of IT training experience.
• Strong knowledge of Microsoft technologies (Office 365, SharePoint, Teams).
• Excellent communication and interpersonal skills.

Responsibilities

• Identify opportunities for technology adoption with IT and stakeholders.
• Develop and implement adoption strategies for new technologies, focusing on Microsoft products.
• Develop and deliver training programs to equip employees with necessary skills.
• Monitor adoption rates and provide recommendations for improvement.

Skills

IT training experience

Microsoft technologies

Communication skills

Analytical skills

Teamwork

Education

Level 8 IT sector related degree

Tools

Office 365

SharePoint

Teams

Salesforce (bonus)

Job description

Job Purpose: The IT Trainer will be responsible for driving the adoption of new technologies within the organization, with a particular focus on Microsoft technologies. The successful candidate will work closely with the IT department and other stakeholders to identify opportunities for technology adoption and develop strategies to increase adoption rates. The IT Trainer will also be responsible for developing and delivering training programs to ensure that employees are equipped with the necessary skills to use new technologies effectively.

The IT Trainer reports to the Application Manager.

Key Tasks

The key tasks of the IT Trainer are to:

• Work with the IT department and other stakeholders to identify opportunities for technology adoption.
• Develop and implement strategies to increase adoption rates of new technologies, with a particular focus on Microsoft technologies.
• Develop and deliver training programs to ensure that employees are equipped with the necessary skills to use new technologies effectively.
• Monitor and report on adoption rates and provide recommendations for improvement.
• Identify and address barriers to technology adoption and develop strategies to overcome them.
• Collaborate with other departments to ensure that new technologies are integrated into existing workflows.
• Stay up-to-date with emerging technologies and provide recommendations for adoption where appropriate.

Competencies

• Communications & Personal Effectiveness
• Client Focused Relationship Building
• Knowledge of the business
• Creativity and Innovation
• Project Management
• Networking
• Negotiation and Influencing

Additional Requirements

• A relevant Level 8 IT sector related degree recognised on the National Qualification Framework.
• 3+ years of experience in an IT training role.
• Strong knowledge of Microsoft technologies, including Office 365, SharePoint, and Teams.
• Knowledge of Salesforce would be a bonus.
• Full Driving License is advantageous.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong service ethic and a high degree of flexibility.

Salary Scale

€53,071 to €76,227 per annum contributory superannuation. Rising by long service increments to €78,059 (after 3 years satisfactory service at the maximum of the range. N.B Must start at the minumim of the scale (unless currently working in the public sector))

Closing Date: 1st September 2026