IT Systems Manager

Homecare Medical; Ballyhaunis; On-site; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Company pension

Employee Assistance Programme

Work-from-home opportunities

On-site parking

Job summary

Homecare Medical is seeking an experienced IT Systems Manager to lead the IT Department and contribute to the development of the technology strategy. Based in Ballyhaunis, Co Mayo, this permanent, full-time role reports to the Managing Director and covers IT leadership, project delivery, and modern workplace initiatives.

You will oversee IT infrastructure, manage a team, and align technology with business goals while ensuring security, disaster recovery, and high availability across systems.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• Five years of experience in project management or a similar role.
• Strong knowledge of IT infrastructure, systems, and networks.

Responsibilities

• Lead and manage the IT team, providing guidance, training, and support.
• Develop and implement IT policies and procedures.
• Ensure IT department meets goals and objectives.
• Oversee installation, configuration, and maintenance of hardware and software.
• Ensure security of IT infrastructure, data protection, and disaster recovery plans.
• Manage network and server performance for high availability.
• Plan and execute IT projects on time and within budget.
• Collaborate with other departments to understand IT needs and provide solutions.
• Provide technical support and troubleshoot IT issues.
• Maintain up-to-date knowledge of emerging IT trends and technologies.
• Evaluate and select vendors for IT services and products.
• Negotiate contracts and manage vendor relationships.
• Monitor vendor performance and SLAs.
• Coordinate with vendors for timely delivery of services and products.
• Resolve vendor issues and disputes effectively.
• Work with department managers to design and implement modern workplace solutions.
• Integrate cloud tools to support remote/hybrid working environments.
• Ensure effective communication and collaboration using modern technologies.
• Keep up to date with workplace technology trends and improvements.
• Manage organizational data and contribute to service development.

Skills

Leadership

Team management

Communication

Project delivery

Education

Bachelor's degree in IT or related field

Tools

Cisco

Juniper

Windows Server

Linux

VMware

Hyper-V

AWS

Azure

Google Cloud

SQL

Oracle

PowerShell

Python

Sage

Shopify

EPOS

Job description

About The Role

We are looking for an experienced IT Systems Manager to lead our IT Department at Homecare Medical. This is an opportunity to join our Senior Management Team and contribute to the development of our technology strategy as our customer base grows.

Location: Ballyhaunis, Co Mayo

Contract Type: Permanent, Full Time

Reporting to: Managing Director

As IT Systems Manager, you will oversee IT infrastructure, manage a team of IT professionals, and ensure the smooth operation of IT-related activities across the business. Working alongside the Managing Director and other senior professionals, you will be responsible for aligning technology strategy with overall business goals.

The role combines IT leadership, infrastructure management, project delivery, technical support, vendor management, and modern workplace solutions. It requires strong technical knowledge, excellent problem-solving skills, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Leadership & Management

• Lead and manage the IT team, providing guidance, training, and support.
• Manage, develop, and implement IT policies and procedures.
• Ensure the IT department meets its goals and objectives.

IT Infrastructure

• Oversee the installation, configuration, and maintenance of hardware and software.
• Ensure the security of IT infrastructure, including data protection and disaster recovery plans.
• Manage network and server performance, ensuring high availability and reliability.

Project Management

• Plan and execute IT projects, ensuring they are completed on time and within budget.
• Collaborate with other departments to understand their IT needs and provide solutions.
• Monitor project progress and provide regular updates to senior management.

Technical Support

• Provide technical support and troubleshoot IT-related issues.
• Ensure timely resolution of IT support requests.
• Maintain up-to-date knowledge of emerging IT trends and technologies.

Vendor Management

• Evaluate and select vendors for IT services and products.
• Negotiate contracts and manage relationships with vendors.
• Monitor vendor performance to ensure compliance with service-level agreements (SLAs).
• Coordinate with vendors to ensure the timely delivery of services and products.
• Resolve vendor issues and disputes effectively.

Modern Workplace Solutions

• Work with other department managers to design and implement modern workplace solutions that enhance productivity and collaboration.
• Integrate cloud-based tools and services to support remote and hybrid working environments.
• Ensure effective communication and collaboration across the organisation using modern technologies.
• Keep up to date with workplace technology trends and recommend improvements.
• Manage organisational data and contribute to the development of services and internal processes.

Skills & Experience Required

Technical Expertise

• Proficiency in network administration, including technologies such as Cisco and Juniper.
• Experience with server management, including Windows Server and Linux.
• Knowledge of virtualisation technologies, such as VMware and Hyper-V.
• Familiarity with cloud services, including AWS, Azure, and Google Cloud.
• Understanding of cybersecurity principles and practices.
• Experience with database management, including SQL and Oracle.
• Proficiency in scripting and automation, including PowerShell and Python.
• Working knowledge of Sage.
• Working knowledge of the Shopify platform.
• Experience with EPoS and integrated retail systems.
• Knowledge of IT service management frameworks, such as ITIL.

Core Skills

• Demonstrable leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proven experience delivering projects involving multiple people.
• Ability to manage multiple projects simultaneously.

Qualifications

• A bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• A minimum of five years of experience in project management or a similar role.
• Strong knowledge of IT infrastructure, systems, and networks.

Why Join Us?

At Homecare Medical, we are passionate about delivering complete customer solutions within the healthcare sector. We believe in innovation, collaboration, and empowering our team members to grow professionally while making a meaningful impact every day.

When you join our team, you will benefit from

• Financial wellbeing: Company pension, sick pay, and employee and store discounts.
• Health and wellbeing: Employee Assistance Programme and wellness programme.
• Work-life balance: Work-from-home opportunities, subject to company arrangements.
• Commuting support: Bike to Work scheme and on-site parking.
• Team spirit: Company events that provide opportunities to connect with colleagues.

Email

[e-mail]

Phone Number

0818 911 555