Homecare Supervisor - Galway

Comfort-Homecare; Oranmore; On-site; EUR 31,000 - 37,000; Full time

Benefits offered by this job

Laptop provided

Phone provided

Career progression

Job summary

Comfort Homecare in Galway is seeking a Home Care Supervisor to support operational coordination and scheduling across the Galway region. You will work with the Home Care Manager to lead, support, and develop healthcare staff, ensuring delivery of high-quality care so clients can live independently at home.

This role requires strong organisational abilities, excellent networking skills and solid IT proficiency.

Qualifications

• Strong organisational abilities and excellent networking skills.
• Solid IT proficiency and experience with computer-based systems.
• QQI Level 6 Major Award in Healthcare Support or equivalent qualification.

Responsibilities

• Lead and coordinate home care staff in the community.
• Conduct client reviews to assess ongoing care quality.
• Coordinate care plans and ensure compliance with policies.
• Support recruitment and training alongside the Home Care Manager.
• Maintain records on the company IT system and ensure documentation is up to date.

Skills

Organisational skills

Networking

IT proficiency

Time management

Education

QQI Level 6 Major Award in Healthcare Support

Tools

Microsoft Office

IT systems

Job description

Location: On site / Oranmore, Co. Galway, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
AnnualFixed salary:€ 34000.00

Home Care Supervisor Galway Region

Following continued growth and expansion across Galway, Comfort Homecare is recruiting a Home Care Supervisor to support operational coordination and scheduling.

About the Role: As Home Care Supervisor, you'll be an integral part of a high-performing team, working alongside the Home Care Manager to lead, support, and develop our healthcare staff. You'll ensure we consistently deliver quality care to the highest standards while supporting our clients to live as independently as possible in the comfort of their own homes. This role requires strong organisational abilities, excellent networking skills, and solid IT proficiency. You can expect an extremely rewarding career ensuring we deliver outstanding care to our community.

What We Offer:

• 40 hours per week
• Enhanced bank holiday rates
• Comprehensive training with ongoing support for professional development from the Home Care Manager and HR team
• Career progression opportunities within Comfort Homecare
• All required technology (laptop, phone, etc.) provided.

Key Responsibilities:

Community-Based Duties:

• Report directly to the Home Care Manager
• Conduct spot checks with Healthcare Assistants in the community
• Complete client reviews to assess ongoing care quality
• Keep all healthcare staff informed of company policies, procedures, and updates
• Carry out client assessments and maintain records on the company IT system
• Act as the primary liaison between the company, clients, and their families
• Ensure all client home files are maintained in proper order
• Coordinate staff shadowing arrangements with the Home Care Manager/Scheduling Team, ensuring Health & Safety compliance
• Provide emergency cover and rapid response for new care packages and hospital discharges
• Monitor and evaluate care quality, reporting concerns to the Home Care Manager
• Support care team development and training
• Collect journal notes from clients' homes
• Deliver care plans, log sheets, gloves, and PPE to client homes as needed
• Assist with Healthcare Assistant recruitment alongside the Home Care Manager and HR department

Office-Based Duties:

• Update online system documentation including reviews and spot checks
• Develop weekly work plans with the Home Care Manager
• Create systematic spot check schedules for healthcare staff
• Manage filing and documentation
• Provide scheduling support to coordinators during emergencies
• Attend weekly team check-ins as required
• Participate in weekly meetings with the Home Care Manager
• Support regional growth initiatives in conjunction with the Home Care Manager
• Liaison with weekend scheduler
• Carer spot checks and appraisals
• Category B sign-offs
• Shadow call sign-offs
• Carer introductions to new clients
• Client reviews and reassessments
• Emergency care calls to cover staff absenteeism
• Weekly time management planning
• Relevant health or social care background
• Full QQI Level 6 Major Award in Healthcare Support or equivalent qualification
• Excellent verbal and written communication abilities
• Valid full clean driving licence with access to a vehicle
• Availability for a 5-out-of-7-day weekly schedule
• Outstanding interpersonal skills with an empathetic approach
• Proficient IT skills, particularly Microsoft Office
• Strong organisational capabilities and efficient time management

About Comfort Homecare: Established in 2021 by Dara Shortt – an acclaimed healthcare leader honoured as 'Local Businesswoman of the Year 2023' and awarded 'Business All-Star Accreditation 2025' – Comfort Homecare has expanded to over 300 dedicated team members nationally while preserving our welcoming, family-centred ethos.

We're continuously seeking caring, empathetic professionals to support our mission to "put tenderness back into homecare." We understand how crucial homecare is in maintaining wellbeing, independence, and the irreplaceable comfort of home surrounded by family.

Comfort Homecare is distinguished for providing personalised, premium-quality care while fostering an environment where every colleague feels valued, supported, and appreciated.

Our skilled care professionals collaborate with clients, families, and medical practitioners to develop comprehensive, tailored care plans honouring each individual's specific requirements.

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