IT Support Officer

September Consulting Ltd; Kildare; On-site; EUR 30,000 - 50,000; Full time

Job summary

September Consulting Ltd is seeking an IT Support Specialist to join a dynamic sports organization. In this full-time role, you'll provide crucial technical support, maintain IT systems, and ensure compliance with cybersecurity regulations.

The ideal candidate will have a relevant qualification in Computer Science and proficiency in both Linux and Windows OS. Strong problem-solving and communication skills are essential for success in this position.

This is a full-time position on a three-year fixed-term contract, located in Newbridge, Kildare.

Qualifications

• Third-level qualification in Computer Science or Computing.
• Proficiency in Linux and Windows OS environments.
• Experience with troubleshooting IT-related issues.

Responsibilities

• Provide technical support across the organization.
• Install and configure computer hardware and software.
• Monitor and maintain computer systems and networks.

Skills

Problem-solving

Communication

Teamwork

Attention to detail

Education

Relevant qualification in Computer Science

Tools

Linux

Windows OS

Job description

An exciting opportunity has arisen for anIT Supportspecialist to join a dynamic sports organization dedicated to supporting and growing its industry. The successful candidate will play a crucial role in providing technical support to maintain, manage, and repair IT systems. This role also involves diagnosing software and hardware faults, ensuring compliance with cybersecurity regulations, and liaising with third-party technology suppliers.

Responsibilities:

• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Ensure compliance with cybersecurity and data protection requirements.
• Respond to service issues and requests in a timely manner.
• Provide technical support across the organization (in person and remotely).
• Set up accounts for new users and manage access controls.
• Diagnose and troubleshoot IT-related issues through data analysis.
• Repair and replace equipment as necessary.
• Test and evaluate new technology solutions.
• Collaborate with third-party technology suppliers and partners.

Requirements:

• A relevant third-level qualification in Computer Science or Computing.
• Proficiency inLinux and Windows OSenvironments.
• Excellent problem-solving and critical-thinking skills.
• Strong verbal and written communication skills.
• Ability to prioritize tasks, manage workloads, and meet strict deadlines.
• High attention to detail and a logical approach to troubleshooting.
• Experience working with a broad range of internal and external stakeholders.
• Ability to work both independently and as part of a team.
• Strong project and organizational skills.
• Ability to build relationships and collaborate with cross-functional teams.
• Adaptability to changing workloads and priorities.
• A proactive and self-motivated approach to problem-solving.
• Willingness to take ownership and be accountable for performance.

Terms & Conditions:

• Full-time roleon athree-year fixed-term contract

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