IT Support Engineer at Kearys Motor Group

Kearys Motor Group

Belgard

On-site

EUR 42,000 - 60,000

Full time

5 days ago

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Benefits offered by this job

31 Days Paid Leave

Company Pension

Healthcare Scheme

Employee Volunteer Day

Bike to Work Scheme

Referral Bonus

Development Rewards & Recognition

Employee Wellbeing Programme

EAP

Job summary

Kearys Motor Group, Ireland's leading family-owned motor group, is expanding its IT team at Kearys Belgard, Dublin. The IT Support Engineer will provide expert remote, phone, and on-site assistance across multiple sites, maintain Microsoft 365, AD/Entra ID, and related systems, and help drive secure IT practices for a multi-brand environment.

The role requires 2–3 years in IT support, strong customer service, and a full driving license.

Qualifications

2–3 years' IT support experience.
Strong knowledge of Microsoft 365 administration.
Experience with Active Directory / Entra ID.
Good customer service and communication.

Responsibilities

Provide remote, telephone, and on-site IT support to end-users across Kearys locations.
Act as escalation point from first-line support for hardware, software and network issues.
Administer Microsoft 365, Active Directory, and Entra ID, including MFA and licence management.
Deploy, image, and configure laptops, desktops, tablets and mobile devices.
Support dealership systems and liaise with vendor IT contacts.

Skills

IT support

Microsoft 365

Active Directory

Entra ID

Windows 11

Networking

Customer service

Helpdesk

Driving licence

Tools

Microsoft 365

Active Directory

Entra ID

Windows 11

TCP/IP networking

Exchange Online

Intune

Job description

Company Overview

Keary’s Motor Group is Ireland’s largest family-owned motor group, with 15 dealerships in Dublin, Cork Limerick and Galway. Our people come first, as we strive to recruit and retain the best people to meet our customers’ high expectations when buying and servicing their car, bike or van from Kearys. With award-winning sales staff, dedicated financial advisors, a superb aftersales department, and a first-class business development centre, we are passionate about providing exemplary customer care. Working as a team we strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going. Kearys Motor Group’s dedication to excellence and its strong reputation as an outstanding employer are perfectly aligned with the company’s core values – The Keary Way. The Keary Way comprises of three core pillars: People First, Customer Driven, and Professional.

Role Overview

Kearys Motor Group is looking for top calibre candidates to join its winning team. We are currently seeking to recruit a IT Support Engineerto join our dynamic, growing team based in Kearys Belgard, Dublin . Looking to move your career into next gear?

Role Responsibilities

Provide remote, telephone, and on-site IT support to end-users across all Kearys Motor Group locations.
Act as an escalation point from first-line support, resolving intermediate-level issues across hardware, software, and network systems.
Administer Microsoft 365, Active Directory, and Entra ID, including user account management, group policy, MFA, and licence administration.
Deploy, image, and configure laptops, desktops, tablets, mobile devices, and peripherals.
Support brand-specific dealership systems used by BMW, Renault, Hyundai, and Carstore, working closely with vendor and OEM IT contacts.
Provide IT support for workshop environments including diagnostic equipment, workshop PCs, and connected devices.
Monitor backup jobs, perform restores, and elevate where required.
Carry out network troubleshooting on switches, access points, VPNs, and firewalls; liaise with our MSPs for advanced issues.
Maintain and support print infrastructure (MFDs, drivers, queues).
Apply patches, updates, and security configurations in line with Group IT policies.
Maintain accurate hardware/software asset records and contribute to technical documentation and knowledge base articles.
Support IT projects including site rollouts, hardware refreshes, and infrastructure upgrades.
Promote IT security best practices and adherence to Group IT policies among end-users.
Travel to other Kearys sites as occasionally required to support major projects, rollouts, or cover for colleagues.
Provide cover for team members during periods of leave or peak workload.

What We're Looking For

Essential

Minimum 2–3 years' experience in an IT support role (1st or 2nd line).
Strong working knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) Active Directory / Entra ID (user, group, and policy management) Windows 11 deployment, imaging, and troubleshooting Common business hardware (laptops, desktops, mobile devices, printers/MFDs) Solid understanding of TCP/IP networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi‑F1).
Experience with helpdesk/ticketing systems and SLA-driven support.
Strong customer service and telephone support skills, with the ability to communicate clearly with non‑technical users.
Self‑motivated, organised, and capable of managing competing priorities across multiple sites and remote users.
A full, clean Irish driving licence and access to own transport.

Desirable

Experience supporting users in a multi-site or retail environment.
Familiarity with Microsoft Intune, Azure, and conditional access.
Exposure to backup technologies (e.g. Veeam, Datto, or similar).
Awareness of cybersecurity fundamentals (endpoint protection, encryption, MFA, phishing prevention).
Relevant industry certifications such as CompTIA A+/Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Azure Fundamentals (AZ-900).
Previous experience in the motor industry or supporting dealership management systems (DMS).

The Person

The Person: Approachable, professional, and customer-focused. A natural problem-solver who takes ownership. Comfortable working independently while remaining a strong team player. Calm under pressure, with sound judgement on when to escape. Genuine interest in technology and a willingness to keep learning.

Benefits

Why work with us?