IT Operations & Systems Coordinator - Dublin (Onsite)

CBSbutler Holdings Limited trading as CBSbutler; Dublin; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

23 days' annual leave

3% employer pension contribution

Life assurance at four times annual薪金

Employee Assistance Programme

Job summary

CBSbutler Holdings Limited trading as CBSbutler in Dublin is seeking an IT Operations & Systems Coordinator to join a growing healthcare technology group. The role covers day-to-day IT support, Microsoft 365, SAP Business One, reporting and technology projects, with exposure to cybersecurity and governance.

You'll work closely with the Head of IT in a small team, manage tickets and SLAs, coordinate licenses and assets, and help drive continuous improvements across the technology stack.

Qualifications

• At least 1 year in an IT helpdesk or support environment.
• Good working knowledge of Windows and Microsoft 365.
• Experience using ticketing systems and working to SLAs.
• Strong communication skills and attention to detail.

Responsibilities

• Provide day-to-day IT support and manage service desk tickets.
• Support Microsoft 365 apps including Teams, SharePoint, Exchange Online.
• Assist with SAP Business One and inventory/warehouse systems.
• Coordinate IT suppliers, licenses, and assets.
• Support cybersecurity, access reviews and audits.
• Assist with reporting and Power BI projects.
• Maintain IT documentation and improve processes.

Skills

IT helpdesk

Windows

Microsoft 365

Ticketing systems

SLAs

Communication

Organisational skills

Tools

SAP Business One

Power BI

Intune

Entra ID

Microsoft 365 administration

Job description

CBSbutler Holdings Limited trading as CBSbutler in Dublin is seeking an IT Operations & Systems Coordinator to join a growing healthcare technology group. The role covers day-to-day IT support, Microsoft 365, SAP Business One, reporting and technology projects, with exposure to cybersecurity and governance.

You'll work closely with the Head of IT in a small team, manage tickets and SLAs, coordinate licenses and assets, and help drive continuous improvements across the technology stack.