IT & Systems Manager - Ireland

Hollybank Trustees Ltd; Shannon; On-site; EUR 70,000 - 110,000; Full time

Job summary

Hollybank Trustees Ltd in Ireland invites an experienced IT & Systems Manager to lead the organisation's IT and software systems across Ireland and the UK. You will ensure reliable, secure IT operations and support strategic business initiatives.

The role focuses on driving digital transformation, ERP post-implementation optimisation (Odoo), governance, budgeting, and leading a team while collaborating with vendors and stakeholders.

Qualifications

• Minimum of 5 years’ experience in an IT management or senior IT role.
• Strong hands-on experience with network management and infrastructure.
• Proven experience in cyber security, including risk management, system hardening, and incident response.
• Practical experience administering and supporting SharePoint environments.
• Experience developing reports and dashboards using Power BI.
• Demonstrated experience leading or supporting a new ERP implementation and post implementation optimisation.
• Strong experience managing access rights, permissions, and user security.
• Proven ability to troubleshoot, debug, and resolve complex technical issues.
• Experience working with external vendors and cross‑functional internal teams.

Responsibilities

• Manage and maintain IT infrastructure, including networks, servers, and cloud-based systems.
• Lead cyber security strategy to protect data and users.
• Oversee user access rights and identity management.
• Support Microsoft tech including SharePoint and Power BI.
• Lead ERP optimisation post-implementation (Odoo).
• Provide ongoing system support and troubleshooting.
• Develop and maintain IT policies and documentation.
• Manage IT vendors, contracts and service providers.
• Ensure GDPR/data protection compliance.
• Support reporting and analytics via Power BI dashboards.
• Plan IT budgets and technology roadmaps.
• Provide leadership and guidance to IT staff.

Skills

Leadership

Cyber security

Data analysis

Vendor management

Communication

Education

Degree in Information Technology, Computer Science, or a related discipline

Tools

SharePoint

Power BI

Odoo ERP

Microsoft technologies

Job description

Location: On site / Shannon, Co. Clare, Ireland
job type: Permanent / Full-time
Sector and subsector: Business Operations | ICT
Salary: Negotiable salary

IT & Systems Manager

Role Summary

We are seeking an experienced and hands‑onIT & Systems Manager to lead and manage the organisation’s IT & Software/Systems function in Ireland and UK.

This role will be responsible for the reliability, security, and continuous improvement of IT systems and infrastructure, while supporting business operations and strategic projects.

The IT & Systems Manager will play a key role in driving digital transformation initiatives, including the post implementation optimisation of a new ERP system, and will act as a trusted technical advisor to senior management.

Roles and Responsibilities

• Manage and maintain the organisation’s IT infrastructure, including networks, servers, and cloud-based systems
• Lead cyber security strategy, ensuring systems, data, and users are protected against threats and vulnerabilities
• Oversee user access rights, permissions, and identity management across all systems
• Manage and support Microsoft technologies, including SharePoint and Power BI, to enable collaboration and data-driven decision‑making
• Lead the post implementation optimisation of a new ERP system (Odoo), working closely with internal stakeholders and external vendors
• Provide ongoing system support, troubleshooting, and debugging to ensure minimal downtime and high system performance
• Develop and maintain IT policies, procedures, and documentation
• Manage IT vendors, service providers, and contracts
• Ensure compliance with GDPR, data protection, and relevant regulatory requirements
• Support business reporting and analytics through Power BI dashboards and data integrations
• Plan and manage IT budgets, upgrades, and future technology roadmaps
• Provide leadership, guidance, and technical support to IT staff and end users

Experience

• Minimum of 5 years’ experience in an IT management or senior IT role
• Strong hands‑on experience with network management and infrastructure
• Proven experience in cyber security, including risk management, system hardening, and incident response
• Practical experience administering and supporting SharePoint environments
• Experience developing reports and dashboards using Power BI
• Demonstrated experience leading or supporting a new ERP implementation and post implementation optimisation
• Strong experience managing access rights, permissions, and user security
• Proven ability to troubleshoot, debug, and resolve complex technical issues
• Experience working with external vendors and cross‑functional internal teams

Qualifications

• Degree in Information Technology, Computer Science, or a related discipline
• Relevant professional certifications (e.g. Microsoft, networking, cyber security) are highly desirable
• Strong knowledge of GDPR and data protection requirements within Ireland/EU
• Ongoing professional development in IT systems, cyber security, or enterprise applications is an advantage