IT Field Deployment Scheduler

PFH Talent Acquisition & Recruitment; Cork; On-site; EUR 30,000 - 42,000; Full time

Job summary

PFH Technology Group is seeking a Scheduling Co-Ordinator to join our operations team in Ireland. You will organise appointments for installations and repairs, coordinate with clients and field engineers, and keep precise records in our systems.

The role requires strong organisational and communication skills, experience with scheduling or ticketing tools, and proficiency in Microsoft Office. You will support service delivery and logistics with administrative tasks.

Qualifications

• Experience in an administrative or scheduling role.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication with stakeholders.
• Proficient in Microsoft Office applications and ticketing tools.

Responsibilities

• Schedule appointments for installations across client sites.
• Coordinate repair visits for faulty devices.
• Liaise with client contacts to confirm access and requirements.
• Communicate daily schedules to field engineers and technicians.
• Maintain records of appointments, site visits and service requests.
• Track device deliveries and coordinate with logistics and engineering teams.
• Respond to queries from internal and external stakeholders.
• Provide admin support to operations and service delivery teams.
• Update systems with appointment outcomes and customer feedback.
• Assist with reporting and documentation as needed.

Skills

Organisational skills

Communication skills

MS Office (Outlook, Excel, Teams)

Multitasking under pressure

Customer-focused

IT/technical services experience

Scheduling systems

Ticketing systems

Tools

ServiceNow

Ivanti

Salesforce

Job description

PFH Technology Group is seeking a Scheduling Co-Ordinator to join our operations team in Ireland. You will organise appointments for installations and repairs, coordinate with clients and field engineers, and keep precise records in our systems.

The role requires strong organisational and communication skills, experience with scheduling or ticketing tools, and proficiency in Microsoft Office. You will support service delivery and logistics with administrative tasks.