Internal Sales Specialist - Building Materials & Showroom

Elk Recruitment; Clondalkin; On-site; EUR 30,000 - 45,000; Full time

Job summary

Elk Recruitment in Clondalkin, Dublin 22, is seeking an experienced Internal Sales person with a focus on building materials to join a growing team. The role involves showroom guidance, handling inquiries, and close collaboration with external sales to ensure smooth order fulfilment.

You will manage customer orders, update CRM records, and provide product knowledge to help customers make informed purchases. A strong communication skillset and industry knowledge are essential.

Qualifications

• Proven experience in internal sales, preferably in the building materials or construction industry.
• Strong knowledge of building materials products and industry standards.
• Excellent verbal and written communication skills.
• Proficient in CRM software and MS Office.

Responsibilities

• Greet and assist customers in the showroom, providing expert guidance on bathroom and plumbing products.
• Manage incoming sales inquiries and provide timely, accurate information on building materials products.
• Cold calling customers with promotions, new products and business development.
• Process customer orders efficiently while ensuring order accuracy and timely delivery.
• Collaborate with external sales representatives to support and enhance customer relationships.
• Provide product knowledge and guidance to customers to assist them in making informed purchasing decisions.
• Maintain and update customer records and sales documentation in the CRM system.
• Coordinate with suppliers and logistics teams to ensure product availability and on-time delivery.
• Handle customer complaints and resolve issues promptly to maintain high levels of customer satisfaction.
• Support sales reporting and analysis to identify trends and opportunities for sales growth.

Skills

Internal sales experience

Building materials knowledge

Excellent communication

Multitasking

CRM software

MS Office

Tools

CRM software

MS Office

Job description

Elk Recruitment in Clondalkin, Dublin 22, is seeking an experienced Internal Sales person with a focus on building materials to join a growing team. The role involves showroom guidance, handling inquiries, and close collaboration with external sales to ensure smooth order fulfilment.

You will manage customer orders, update CRM records, and provide product knowledge to help customers make informed purchases. A strong communication skillset and industry knowledge are essential.