Internal Sales & Operations Coordinator

HRconsultants.ie; Dublin; On-site; EUR 35,000 - 55,000; Full time

Job summary

HRconsultants.ie is recruiting on behalf of a well-established international business operating across construction, infrastructure and mission-critical sectors. The role focuses on owning the customer journey from quotation to delivery, liaising with Sales, Technical, Procurement and Finance.

The role requires an organised, commercially-minded communicator who can identify opportunities, manage orders, and coordinate with suppliers, logistics partners and customers.

Qualifications

• Experience in internal sales, sales administration, operations, logistics, or project coordination.
• Strong organisational and administration skills.
• Excellent communication and relationship-building skills.
• Confidence in selling, upselling and negotiating with customers.
• Attention to detail and ability to manage multiple priorities.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and reporting.
• Experience managing order paperwork and records.
• A third-level qualification in Business, Operations, Supply Chain, Logistics, Project Management or related discipline.

Responsibilities

• Manage projects and customer orders from quotation through to completion.
• Prepare, issue and follow up on quotations, proposals and orders.
• Build strong relationships with new and existing customers.
• Identify sales, upselling and new business opportunities.
• Negotiate pricing and terms with customers.
• Coordinate freight, transportation, collections and deliveries.
• Liaise with suppliers, subcontractors and logistics providers.
• Manage customer queries and resolve issues proactively.
• Maintain accurate order documentation and operational records.
• Support reporting, compliance, quality and continuous improvement initiatives.
• Ensure orders and projects are delivered efficiently and in line with customer requirements.

Skills

Customer relations

Sales administration

Order coordination

Negotiation

Excel reporting

Education

Bachelor's degree in Business/Logistics

Tools

ERP

CRM

Job description

We’re currently recruiting on behalf of a well-established, growing international business operating across the construction, infrastructure and mission-critical sectors.

This is an excellent opportunity for an experienced Internal Sales, Sales Support, Operations or Project Coordinator to take ownership of the customer journey from initial quotation through to order and delivery.

The successful candidate will be a confident and outgoing communicator who enjoys building customer relationships, identifying sales opportunities and ensuring the operational detail behind every order is managed efficiently.

The Role

You’ll act as a key point of contact for customers, working closely with Sales, Technical, Procurement and Finance, as well as suppliers, subcontractors and logistics partners.

Key responsibilities will include:

• Managing projects and customer orders from quotation through to completion
• Preparing, issuing and following up on quotations, proposals and orders
• Building strong relationships with new and existing customers
• Identifying sales, upselling and new business opportunities
• Negotiating pricing and terms with customers
• Coordinating freight, transportation, collections and deliveries
• Liaising with suppliers, subcontractors and logistics providers
• Managing customer queries and resolving issues proactively
• Maintaining accurate order documentation and operational records
• Supporting reporting, compliance, quality and continuous improvement initiatives
• Ensuring orders and projects are delivered efficiently and in line with customer requirements

About You

We’re looking for someone who is organised, commercially minded and confident dealing with customers.

You’ll ideally have:

• Experience in internal sales, sales administration, operations, logistics, project coordination or a similar role
• Strong organisational and administration skills
• Excellent communication and relationship-building skills
• Confidence in selling, upselling and negotiating with customers
• Strong attention to detail and the ability to manage multiple priorities
• Good analytical and problem-solving skills
• Strong Microsoft Excel and reporting skills
• Experience managing order paperwork and records
• A third-level qualification in Business, Operations, Supply Chain, Logistics, Project Management or a related discipline

Experience within construction, engineering, manufacturing, supply chain, logistics or data centre environments would be an advantage, as would experience with ERP, CRM or project management systems.

What's on Offer?

This is a fixed-term maternity cover position offering the opportunity to take real ownership of a varied role within a growing international business.

You’ll have the opportunity to:

• Work on high-profile and complex projects
• Build strong commercial and operational experience
• Work across UK, Irish and critical infrastructure markets
• Join a collaborative and supportive team
• Develop your skills and take ownership of key customer relationships
• Make a genuine impact within the business