Insurance Renewal & Client Advisory Lead

Arthur J. Gallagher & Co. (AJG); Ireland; Remote; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Benefits programs

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher, GMIB, based in Ireland, is seeking a Renewal Invite Executive to support customers with renewal options and pricing. The role focuses on advising on insurance products, building strong client relationships, and delivering excellent service from the Killarney team.

You will review invitations, analyse pricing trends, and collaborate with colleagues to ensure compliant, customer-centric renewal outcomes.

Qualifications

• APA qualified, or willing to complete Insurance Institute qualifications with full support from GMIB.
• Leaving Certificate (or equivalent qualification) or a relevant third-level qualification.
• Strong written and verbal English communication skills.
• Enjoy building relationships and helping customers find the right solutions.
• Are confident communicators, particularly over the phone.
• Have strong attention to detail and a high level of accuracy.
• Enjoy analysing information and making informed decisions.
• Are organised and able to manage multiple priorities effectively.
• Take a proactive, solution-focused approach to their work.
• Work well as part of a team while being comfortable taking ownership of their own responsibilities.
• Are confident using Microsoft Office and a range of business systems.

Responsibilities

• Review and prepare renewal invitations, ensuring accurate and competitive pricing.
• Engage with customers to discuss their insurance needs and renewal options.
• Provide advice and guidance on a range of insurance products and policy choices.
• Deliver outstanding customer service, helping to build long-term client relationships.
• Analyse market and insurer pricing trends to support informed renewal decisions.
• Identify opportunities to introduce additional products and services that meet customer needs.
• Work closely with colleagues across the business to deliver the best possible customer outcomes.
• Balance customer needs, regulatory requirements and commercial objectives with confidence and professionalism.

Skills

English communication

Relationship building

Phone communication

Attention to detail

Analytical thinking

Time management

Problem solving

Teamwork

MS Office

Education

Leaving Certificate or equivalent

APA qualification

Job description

Gallagher, GMIB, based in Ireland, is seeking a Renewal Invite Executive to support customers with renewal options and pricing. The role focuses on advising on insurance products, building strong client relationships, and delivering excellent service from the Killarney team.

You will review invitations, analyse pricing trends, and collaborate with colleagues to ensure compliant, customer-centric renewal outcomes.