Renewal & Client Growth Executive

Arthur J. Gallagher & Co. (AJG); Killarney; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Based in Killarney, Gallagher (GMIB) is seeking a Renewal Invite Executive to support customer renewal decisions and grow our client relationships. You will review renewal invitations, discuss needs, and provide guidance on a range of insurance products, delivering exceptional service while balancing regulatory and commercial goals.

Ideal candidates will hold APA or be willing to complete Insurance Institute qualifications, possess strong English communication, and be proficient with Microsoft

Qualifications

• APA qualified, or willing to complete the relevant Insurance Institute qualifications with full support from GMIB.
• Leaving Certificate (or equivalent qualification), or a relevant third-level qualification.
• Strong written and verbal English communication skills.
• Enjoy building relationships and helping customers find the right solutions.
• Are confident communicators, particularly over the phone.
• Have strong attention to detail and a high level of accuracy.
• Enjoy analysing information and making informed decisions.
• Are organised and able to manage multiple priorities effectively.
• Take a proactive, solution-focused approach to their work.
• Work well as part of a team while being comfortable taking ownership of their own responsibilities.
• Are confident using Microsoft Office and a range of business systems.

Responsibilities

• Review and prepare renewal invitations with accurate and competitive pricing.
• Engage with customers to discuss their insurance needs and renewal options.
• Provide advice and guidance on a range of insurance products and policy choices.
• Deliver outstanding customer service, helping to build long-term client relationships.
• Analyse market and insurer pricing trends to support informed renewal decisions.
• Identify opportunities to introduce additional products and services that meet customer needs.
• Work closely with colleagues across the business to deliver the best possible customer outcomes.
• Balance customer needs, regulatory requirements and commercial objectives with confidence and professionalism.

Skills

Relationship building

Phone communication

Attention to detail

Analytical thinking

Organisation

Proactivity

Team player

Microsoft Office

Business systems

Education

APA qualification

Leaving Certificate or equivalent

Tools

Microsoft Office

Business systems

Job description

Based in Killarney, Gallagher (GMIB) is seeking a Renewal Invite Executive to support customer renewal decisions and grow our client relationships. You will review renewal invitations, discuss needs, and provide guidance on a range of insurance products, delivering exceptional service while balancing regulatory and commercial goals.

Ideal candidates will hold APA or be willing to complete Insurance Institute qualifications, possess strong English communication, and be proficient with Microsoft