Insurance Account Executive

Total Talent Solutions; Cork; On-site; EUR 30,000 - 32,000; Full time

Benefits offered by this job

Career growth opportunities

Job summary

Total Talent Solutions is seeking an Insurance Account Executive in Little Island, Cork. The role focuses on handling inquiries, guiding customers through product options, and closing sales across a broad range of insurance products.

Ideal candidates will have 1+ year of insurance experience, AP A qualification, and a proactive, adaptable mindset to thrive in a fast-paced environment. On-site in Cork with strong IT skills and knowledge of Relay/Applied preferred.

Qualifications

• Preferably have a strong background in sales or customer service.
• Minimum of 1 year's relevant insurance experience.
• Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

Responsibilities

• Collaborate with the team manager on call flows and call volume management.
• Handle web enquiries and close sales across a broad range of products.
• Guide customers through the sales journey, communicating product benefits and cover options.
• Make outbound calls to prospective customers to promote products and close sales.
• Support the team manager in executing targeted campaigns to boost sales.
• Build strong, trust-based relationships with customers and resolve queries or issues.

Skills

Sales experience

Customer service

IT skills

Adaptable

Education

APA qualification

Central Bank Minimum Competency Requirements

Tools

Relay

Applied

Job description

Insurance Account Executive (53185) Cork, Republic of Ireland

Salary: EUR30000 - EUR32000 per annum

The Role: Little Island, Cork

Sales and Activity Management:

Collaborate with the team manager on call flows and call volume management.

Handle web enquiries and client questions, successfully closing sales across a broad range of products.

Guide customers through the sales journey, clearly communicating product benefits and cover options.

Make outbound calls to prospective customers to promote products, provide advice, and close sales.

Support the team manager in executing targeted campaigns to boost sales.

Customer Relationship Management:

Build strong, trust-based relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.

Resolve any queries or issues customers may have regarding quotes or policy details.

Customer Service:

Maintain a professional image and deliver service that meets or exceeds company standards.

Take ownership of your work to ensure the highest accuracy and quality.

Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.

Work cooperatively within the team to ensure all customer needs are met.

Contribute to meeting monthly and annual team targets.

Compliance:

Partner with the team manager and compliance department to ensure all file records meet the required standards.

Requirements:

Preferably have a strong background in sales or customer service.

Minimum of 1 year's relevant insurance experience.

Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.

Enthusiastic and adaptable to change.

Ability to thrive in a fast-paced and ever-changing environment.

Strong IT skills; knowledge of Relay/Applied is an advantage.

Person Specification:

Positive, can-do attitude with openness to rapid changes as the company evolves digitally.

Ability to prioritise workloads effectively and adapt to unexpected challenges.

Highly organised with strong time and resource management skills.

Committed to continuous professional development.

Sales-driven and energized by a fast-paced sales environment.

Customer-focused, always putting the customer first in line with company culture.

Demonstrates strong product and technical knowledge, with eagerness to become a product expert.