Account Executive - Personal Lines - Dublin

Ardonagh Europe; Dublin; On-site; EUR 45,000 - 60,000; Full time

Job summary

Arachas is seeking an experienced Account Executive to handle Personal Accounts within a dynamic team. The role includes renewals, MTAs, and cross-selling across Personal Lines products, with a focus on accuracy and client service.

Based in Sandyford / Santry, you will liaise across departments to meet targets and ensure compliance. Ideal candidates will have APA certification, CIP preferred, and strong organisational and communication skills to deliver top-quality service in a fast-paced

Qualifications

• Excellent communication and interpersonal skills with internal and external customers.
• Excellent attention to detail and ability to prioritise multiple tasks.
• Ability to work in a dynamic team environment and be adaptable to change.

Responsibilities

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills.
• Manage renewals, client retention in line with targets and compliance.
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed.
• Ensuring all files are up to date on Relay.
• Manage clients across depts. handling renewals, MTAs and queries in relation to Personal Lines products.
• Deliver the highest level of accuracy and quality in your work.

Skills

Communication

Organisation

Teamwork

Problem solving

Attention to detail

Customer focus

Adaptability

Education

APA required

CIP preferred

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location: Sandyford / Santry

Role Accountabilities Responsibilities

Sales & Activity Management

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problems
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

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